Ordered from BAA Last Saturday and got no confirmation email and no tracking number on what I ordered. I have never had any problems at all with their service, but for some reason all of a sudden they don't respond to help desk questions or the phone. Got a voicemail asking to leave a message. This could be an isolated incident, but I am leaving town Friday morning until Saturday evening and don't want my expensive plastic parts sitting in the 115 degree heat out here. Pretty frustrating that I can't even get ahold of a person to ask about it. Rant Off!

#2 8 years ago

RJP

Patofnaud

Pinside member

Tilton, NH

11y 67,150 3,621 7

They are in the process of moving. There was a post recently.

-1

#3 8 years ago

CER

Squeakman

Pinside member

Lake Havasu City, AZ

12y 64,550 3,350 9

I missed that post. I have ordered tons from them and always been happy. My Bad. Plastics actually came today and in the usual time. Just wasn't used to the lack of communication.

#4 8 years ago

JER

Jjsmooth

Pincinnati

9y 104K 3,582 14 8

Ease up.

#5 8 years ago

LPD

Tribonian

Pinside member

Sacramento, CA

9y 50,300 343 3 6

I ordered from them recently and was impressed with their customer service even though they were in the process of moving.

#6 8 years ago

???

KenLayton

In Memoriam

Olympia, WA

12y 83,400 5,965

They are moving to Sparks, Nevada from what I hear.

#7 8 years ago

CDG

gambit3113

Pinside+ Frequent

15y 129K 6,514 9 98

My last shipment from them came from Sparks, NV. That makes sense now.

Promoted items from Pinside Marketplace and Pinside Shops!

From: $ 40.00

Lighting - Interactive

Pinduino WPC (V0.3)

Professor Pinball

5,995 (OBO)

Machine - For Sale

Wheel of Fortune

Suffern, NY

pinballtommy

6,200

Machine - For Sale

Wheel of Fortune

Seaside, OR

Shiver11

$ 30.00

Playfield - Other

Wheel of Fortune Lenticular/3D Apron Cards

YouBentMyWookie

5,700 (Firm)

Machine - For Sale

Wheel of Fortune

Ronkonkoma, NY

Drewsloane

$ 17.00

Cabinet - Decals

Coin Door Decals - Stern

Nordic Pinball Supply

From: $ 10.00

Cabinet - Sound/Speakers

Pinbawlers coin door mnt for Pinballlife Stern ext vol cntr

arcade-cabinets.com

$ 22.50

Magazines/books

Pinball Magazine No. 2 (Dennis Nordman, Greg Freres)

Pinball Magazine

Hey modders!

Open a free Shop and start selling on Pinside

Your shop name here

Reply

Wanna join the discussion? Please sign in to reply to this topic.

Hey there! Welcome to Pinside!

Donate to Pinside

Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!

This page was printed from https://pinside.com/pinball/forum/topic/baa-what-happened-to-the-great-service and we tried optimising it for printing. Some page elements may have been deliberately hidden.

Scan the QR code on the left to jump to the URL this document was printed from.