I have bought from Steve since 1996. Dozens and dozens of orders. He has never once been short or rude with me he is and will always be the gold standard in this hobby. When he finally retires we will suffer. His prices and shipping rates are the best deal you will find. There are other good parts suppliers that I use too but Steve always gets the first call.
If you always email your order you are missing one of the things I enjoy most about this hobby.