Levi you have been living in NY too long
I love pinball and buying parts but no way can I defend him. That would never fly down here. I have called a few times and either the phone is busy or he is rude and very short. I teach career class in high school and my students all have to get jobs as Seniors. I try and get kids to try and act nice and be respectful. Most companies hate hiring teenagers cause of the behaviors Steve exhibits. If he is old school then that's when people were patient and polite. Even if they had to fake it.
You want good customer service? Order LEDs from Comet and read their shipping email:
Dearest mike,
Thanks for ordering from Comet Pinball! Dan happily skipped through the aisles, grabbing each of the items you asked for, putting them into a special blue plastic container with little black dividers between each item. Then it got placed on the Ready Rack with dozens of other eager bulbs - before being double checked by Janet, the only member of the team brave enough to undergo Lasik.
All the while, we couldn't help but wonder: what *is* mike going to do with all this stuff? What game(s) will it be going into? What will the finished product look like? Feel free to send us pics your creation - we love seeing them!
After a misty goodbye, your order (#13185) was shipped via USPS, USPS First Class Mail on 9/19/2016. If you're someone who doesn't like to be surprised, you can track your package at any time using the link below.....
Thank god Steve does not sell LEDs Pinball needs more humor like Comet does now.