Benton, WI
Quoted from SpookyLuke:I believe 231 had a drill bit sent through the playfield during final testing(Blame spooky Bug)!
Spooky Bug to the office please... ! 
(Topic ID: 257850)
Linked Games
Rick and Morty (Blood Sucker Edition)
Spooky Pinball, 2020-
Rick and Morty (Standard)
Spooky Pinball, 2020
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1 month later
Yo' pinball people.
Ok... spent some time on the phone with the mfg. We have never changed anything in the flipper mechs and have been running the same everything since day one here at Spooky over the course of well over 2,000 games to date in that regard.
BUT... looking at older Spooky games here vs Rick and Morty ... you pinball maniacs ain't wrong. The flippers do sit a bit higher with this same ol' same ol' Wms style bushing.
ALSO BUT... some of you do see this as a problem. And we all do agree here that this CAN BE IMPROVED REGARDLESS.
So... since it can be improved... our manufacturer has agreed to work with us and yep, we'll be getting our very own Spooky Pinball specific flipper bushing tooling put together. 
Anyone who feels they want to change theirs out, give us an email: [email protected] ... it will take a couple months (best guess) to get this tooling change tested, made, and in stock but we'll happily replace your bushings and obviously they'll be factory installed on all future production.
So there you have it... you spoke, we listened. Anyone who wants a set of 3 bushings for Rick and Morty we'll happily ship you them free of charge.
Hope that helps, and HAPPY HOLIDAYS! Peace, love, and all things pinball ya'll.
Quoted from snaroff:Tuning it to play optimally is the goal of many folks on this thread
And ours here too. All we can do is listen and learn... make things better and move forward.
Right now, taking the time to do what we can to improve many things across the board (all pun intended!). Much goodness coming in 2021 from Spooky Pinball LLC!
1 month later
Quoted from Edenecho:however my #596 turns out and with potential adjustments
We'll keep them as minimal as possible... we promise!
I came down to the floor Monday morning and saw our production manager with a 2 sided piece of paper loaded with quotes, to which he had given copies to everyone in final assembly / play testing. It was full of the constructive and well, just plan angry comments from email and Pinside.
Yeah... they all took it to heart. I'm betting most of your day jobs don't have quite the level of critique that Pinside provides on a daily basis. I couldn't be prouder as an employer of now close to 30 talented people to how our workers reacted. We have a great group in Benton, WI.
It's all of us at Spooky... together. Development to production. We're all fighting very hard right now to make sure what Rick and Morty did for us as a company leads to better everything for you.
Stay tuned... we're just getting started.
Quoted from Pinball-Obsessed:don’t have a spare either
Email [email protected] and you'll have a spare on us.
We started putting a spare in every leg box last week just to be safe.
2 weeks later
Quoted from NoRefunds:Problem somewhere in the trough optos and/or associated i/o boards.
Hell I'm up for a little after midnight on a Saturday tech help.
I think Luke has it right... it worked here, so something shook loose in shipping. You swapped opto trough boards so I highly doubt 2 of them suddenly went bad, so that isolates it to a line (more than likely). Double check the continuity on the wires from the opto through the connector at the opto board... if thats good do the same to the associated switch board. Those switch board cables are a mass produced item with several used per game, and we do get one here and there that the seat in the housing can come loose on.
Quoted from Pinball-Obsessed:they are some of the most common connection issues I see
Exactly what I was referring to. Thanks!
1 week later
Quoted from gstellenberg:I'm upset about the comments saying that knockdowns are "part of the P-ROC system"
As you should be.
I literally spent a week with a force gauge and temperature gun comparing mountains of settings Eric and I threw at our system and compared it across the board to EVERY other manufacturer's flipper coils under identical conditions.
I locked coils on for 30 minutes at a time, chimp flipped them until my arms fell off, and did combinations of both... for hours on end. Documented every bit of data before during and after stressing everything out. Even measured temps at both ends of the coil because it turns out 1 end gets hotter than the other. Things you learn.
None of the following info is meant as a slight towards anyone... They all play perfectly fine in my opinion. All game makers certainly have different "feels" to our flippers for sure.
To be blunt... the heat in our RaM coils was comparable to Stern (within 5 degrees, we use basically the same coil in RaM is my point). Cooler than other makers by anywhere from 5 to even 20 degrees under normal play. At full stress levels, basically the same results. Cooler than all but 1, and minimal differences there.
The hold power at the hottest points of testing were 100% on par with everyone else. Better than all but 1, and within 5 to 8 newtons of break force to the best.
The EOS adjustment matters a bunch. And there are exactly zero ways to prevent a knock down off the pop bumper that is 3" away. An absolute rocket shot in the ship loop that comes straight at a flipper will more times than not do the same. If a scoop kick out takes down a flipper, then you need to adjust your EOS. We completely fixed it on our test games quickly on this code.
In all instances, I was able to smoke the left ramp no matter what in a game set at 6.5 degrees. Was there a little less stank on the ball when the flipper was at its hottest after an hour of playing like a caffinated orangutan? Yep... just a little. I suspect this is the case in most games, but most games don't have a left ramp that requires you to climb alpe du'Huez like Rick and Morty. (I bet the 3 cyclists in here got that joke).
We will keep working on this regardless.
Quoted from Zablon:I think companies need to keep in mind not everyone buying machines these days are pinball wizards with 20+ years of experience with these who are comfortable getting under the PF and adjusting things
Trust me... we know, and we're working hard to make a mountain of changes to make this easier for all of us.
Settings are factory default, EOS gap is wide as you can get and still make good contact at the end of stroke.
Quoted from PinMonk:But WHICH Stern? For SAM and Whitestar I can believe that, but not for SPIKE. But even on SPIKE, there is a WIDE variance in Stern machine coil temps
Elvira HOH now, earlier on in testing, Aerosmith.
And you are correct... heat was all over the map for all brands. I was checking temps at the absolute worst possible times of stress and blatant abuse as I mentioned with both locking coils on for a solid length of time, and just chimp flipping the daylights out of them for far longer than any human should. I only recorded the hottest temps I saw at the end (and combination) of each type of testing. Then tested again under normal game play. I spent 5 days doing nothing but this for hours on end.
Perfect science? Nope... but doing all we know how to make sure we are on par with what we all want here, and will continue to do more.
Quoted from PinMonk:Since coil heat is like guitar feedback, it builds over time as the heat in the coil increases resistance, so longer play times non-stop are necessary to get an accurate picture.
Nice tip! I shall look into this... plus, I freaking love making guitars feedback! Lol... but like a flipper, you want to control that s**t.
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