cant see how the game was damaged if all shipped in a container from spooky as it wouldnt have been packed that way
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cant see how the game was damaged if all shipped in a container from spooky as it wouldnt have been packed that way
Quoted from Our_Man_in_Oz:Wayne, that is indeed a very good point mate. It's the one factor that hasn't been made clear yet. I had (quite possibly falsely) assumed the container was delivered to Mark's warehouse for unloading or at least he was there to supervise the unloading of it at the forwarding agent's warehouse. I've asked for that specific as it would most certainly explain the situation. It would also no doubt affect how Spooky views the situation. It also would back up my feeling that it was a mistake Spooky didn't engage you like they have in the past, which is also relevant for the guys already having tech issues out of the box.
Also they should have marine insurance on the shipment which covers damage like this, we have a blanket policy covers all our imports from manufacturer to final customer
Quoted from Ballypinball:Also they should have marine insurance on the shipment which covers damage like this, we have a blanket policy covers all our imports from manufacturer to final customer
ask bruce musson Freight handled the shipment
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