Quoted from The_Casual:Sounds like a switch isn't getting depressed in your launch ball holder (what's this actual name?) - did you check those? It's not registering 1 of the 4 waiting to feed into the launcher.
Check the switches in the trough in the Switch Test. Also the switch in the portal trough.
Examine the wires as well as the connections. Sometomes a cracked solder joint will get intermittent contact and then go flaky on you from vibration.
Also, call on Spooky Tech Support. They are super helpful whenever I reach out to them.