Quoted from Zablon:My apologies that with the dozens of issues and thousands of posts this slipped my mind. And yes, they have our money and our addresses. They have lists. While I realize many companies wouldn't bother, it seems like something that should just be sent out to the customers whether they ask for it or not...
I'm trying to help you get your bushings, stop being so defensive! It's one of the few key posts from Charlie! When he gives us instructions (which is rare), just follow them! Hoping for lists and implicit follow-through is just silly. But hey...knock yourself out if sending a simple email is too much work!