Quoted from Bendit:Exactly. So how come Stern also had issues with playfields in the last 24 months or so? Everybody remembers the Ghostbusters fiasco.
All pinball companies and their customers would benefit from having a good playfield manufacturer around.
I understand that JJP is handling this issue poorly. But let's not lose focus on the fact that the catalyst is a 3rd party pf maker.
I am the second owner of my Hobbit LE. Even though I am not the original owner, JJP sent me for free, all the recall components over a period of months. They even paid for shipping. These components include instructions with color pictures.
I mean, there's no way anybody at JJP wanted this GnR PF fiasco. Of course not...
The thing is these pinball manufacturers are the ones putting themselves in these situations.
They clearly said 'playfield issues have been resolved'. There is only 1 way to know that. To actually play it, and play it and play it. Same with any other recurring issue. It isn't going to show itself after a few minor flips of the ball.
It doesn't take a microscope to find many of these issues after a few 100 plays. I mean this across the board. If you can't take the time to actually test your product before mass producing it, that's on you. I'm not speaking of just JJP. Most all of the manufacturers have been guilty of this. You aren't going to find every issue, but the stuff people are complaining about aren't unknowns.
The difference is in how they proceed from there.