Quoted from Eskaybee:I’m still trying to decide if Pinside has or hasn’t exposed anything, or if it’s the typical Pinside mob mentality with JJP the current manufacturer under the cross hairs. I mean, the chipped posts are real, but know what, my Deadpool is chipped too. The difference? My GNR post is now mylar’d, protected and concealed with a washer. Deadpool is mylar’d but still visible to the eye. So why does stern get a pass and JJP not?
For more feedback, here is my history of owning GNR since November, 8 months:
• I over tightened the flipper arm pawl and snapped it. JJP sent me new ones (plural) all assembled for free even though I broke it. I got the replacements <1 week
• Guitar lock mech started acting funny - coil kept firing unstoppable. JJP sent me new coil sleeves, stops, springs within days. No cost.
• magnet coil thermal switch tripped. JJP sent me full new coil assembly at no cost. <1 week.
2nd magnet coil is running like a champ. I thought it fried the other day but then started working again - makes me wonder if the new coil has an auto reset thermal switch? Either that or it didn’t stop working and I was on crack.
• chipped PF at post. For the most part, radio silence from JJP but after 2 weeks and evaluating pics, they sent me the new washer kit. I added mylar ring (purchased separately) and washer.
• left spotlight stopped working. JJP was unclear what was wrong. After a week, I have them a video and we agreed it needed a full replacement. They said it would be an RMA - i.e. I have to send the old back after I got the new one or id have to pay for the new one. They also said they were having supply issues so couldn’t send a new one right away. All in all it took about 3-4 weeks to get the new spotlight and the whole process costed me $0.
The only $ out of my pocket for 8 months of ownership was the $10 expense on Mylar rings.
Game freakin rocks the roof off and is amazing. I personally would go through it all over again if someone asked. But I probably wouldn’t recommend it to others only because the Pinside mob mentality is so scary lol.
Damn, what a piece of shit they sent you...did anything in the game last more than a few weeks?