(Topic ID: 297150)

Avoid JJP - They do not stand behind their products

By fattdirk

3 months ago

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  • 1,239 posts
  • 236 Pinsiders participating
  • Latest reply 46 days ago by Vespula
  • Topic is favorited by 50 Pinsiders


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#774 88 days ago

I don’t see why all the misdirected personal stuff is here.

JJP makes really pretty and elaborate games. They are truly works of mechanical art.
They have a some quality problems and have for years.
They have a much bigger customer service / relations problem and have for years.

The customer service problem is likely driven from the top of the company. They are too small to not know if a mid or low level person is ruining their reputation. I assume there are many great people working there that want to deliver top notch products and service.

For transparency, I’ve owned three games.
WoZ ECLE - Original owner. I traded it, but it had minimal issues. Subsequent owner had light board issues.
Dialed In Standard - 3rd owner. No issues.
GNR LE is fine and has no issues so far with extremely low plays.

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