(Topic ID: 297150)

Avoid JJP - They do not stand behind their products

By Deez

2 years ago


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#156 2 years ago

This post absolutely has me considering walking away from my Deposit on an LE. I have never owned JJP and Pinside has really exposed the nightmare that is JJP. I was so excited to get my machine but maybe it has been a blessing so I can walk away from the full purchase. I feel terrible for the OP and all the other individuals with damaged machines and zero help. At this point I don’t even know I want to support a company like JJP with a NIB Pin. Truly don’t even think they care whether I do or not. Makes me consider Spooky more and more. Just not the biggest fan of the themes so far.

#223 2 years ago
Quoted from Rdoyle1978:

Gee, I wonder why all the manufacturers stay away from Pinside.
Barry is a stand up dude, but even the best customer service rep can’t stop bad company choices in resourcing

I agree 100 percent it should not fall on his shoulders but coming into the thread the way he did was a terrible move. He could have PM’d the OP but did not. He was trying to look good and then blames him saying he never contacted JJP Directly when the OP already said he went through his distributor as they went to bat for him. He did not come across as a stand up dude. Words from JJP now mean nothing, they have to start with action and support to buyers. Whether JJP makes their employees stay off Pinside or just doesn’t care the amount of issues with JJP manufacturing + Ghosting clients is not appropriate.

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