So, I solved my video issue on my AIQ Pro. I reburned the image to my SD card, but I didn't use Etcher this time, I used Win32DiskImager... and it worked! Videos play properly this time! But... I encountered an issue with the Pro image. Even though when the machine loads up and confirms that it's using the Pro software, the system thinks I'm on a Premium/LE and after spelling STRANGE on the disc, it wants me to shoot the Portal, not the right ramp to start a gem mode. Meaning, there's no way for me to start modes.
Can any other Pro owners confirm they have this issue as well?
Edit: I've confirmed that the Strange Portal Tower and Ant Man VUK settings are present in the Game Settings of the image, so the image file I have appears to be for the Premium/LE (even though on bootup it says Pro)