Sounds like your wire is broken if he isn't lifting his arms on the ball search..

http://pinside.com/pinball/forum/topic/hulk-broke-again-any-ideas-on-how-to-fix-it-for-good

I wasn't happy with waiting for the pin to conduct a ball search. During multiball, you basically lose one ball in play.
I resorted to tweaking Hulks arm up from the playfield, allowing balls to pass underneath it freely.
This does make the game easier, as you can hit the target that Hulk protects much more easily.
I considered the fact that balls get trapped far more often than I was lighting the Hulk Superjackpot.
Only solution that I heard of that's better, is wiring the Hulks arm to the tournament button.
Ball gets stuck, button gets hit, ball is free.
Unfortunately, I'm not technical enough to get something like that done. Not even close.

If you want to lift Hulks arm, pull it off, unscrew the 4 screws on the plate, rotate the plate slightly, and then carve the centre hole so that it will fit back on to Hulk.

I just added the step by step instructions to that link for replacing the broken wire.
More info on the ball trap problem here.

http://pinside.com/pinball/forum/topic/what-tweaks-have-you-done-to-hulk-le

Addicting game once you get the kinks out, you may want to add a Hulk button so you don't have to wait for ball search.
Two ways to do it on the above link.

Thanks Trace Lifter , you are the go to guy about anything Avengers.

I hardly ever get a ball stuck under his arms. When I first got the game the ball would get stuck so I tightened the screws in Hulk's shoulders and that took out the looseness that was allowing the ball to get wedged. If the arm is loose that allows the arm to lift slightly up when the ball hits it and that causes the arm to trap the ball sometimes. Since I tightened the arms the ball almost always just bounces off the arm.

I was nervous about doing the repair myself also but it was about as easy as a flipper rebuild. If I can do it, most can I would think..

In the 8+ months I've had the game I only tried to adjust the screws/bolts on the Hulk switch/plate/magnet a couple times. It seemed a little random, tightening or loosening the bolts to get the right behavior...which arguably is hulk not trapping balls. My Hulk was still occasionally trapping balls, so about a month ago I messed with the plate again. Perfecto! I found the sweet spot, and now not only do I get alot more movement out of hulk,but more magnet action too. I've had about 2 trapped balls since, which is a dramatic reduction.

By dialing in the Hulk switchplate, and with the Hooked inlane plastics mod, removing Loki for the sightlines, and my earlier modifications and tweaks, my game is finally playing the way it should have come from the factory. Fresh balls and wax and it plays better than new.

And now an already great game is just a hot steaming pile of freaking awesomeness. IMO anyone quitting early on this game is missing out on one of the top 10 games of all time.

+1

+2

Once you get it playing properly it sucks you in and it has that one more game factor that keeps you pushing the start button.

You are welcome, awesome game and worth the time and effort to get it to play properly.
I almost sold mine but the buyer found one locally and was frustrated with it but through emails and the tweak thread we got his working like mine and he now loves it.

I feel sorry for those among us who gave up on their HulkLE worried about values. It's a pinball game made to play. It has it's faults but worth the effort to tweak. Thanks, Tracelifter for the help and the introduction of the game by bringing it 400+ miles north to Pin-a-Go-Go.
Great theme, fun game!
+3

+4! Lol...and GO NINERS!!!

+5 Love it.

+6. Just had an incredible game on it. Sounds, lights, excitement, a top pin.

+7 - the game pisses me off... in the right way.

+8 - still loving mine - gets me real cranky - but as The Loaf stated ....."in the right way"

It's too bad a Premium never happened, I'd like to see them fix those issues that get dealt with on later runs, it would be great to see how the game would be received if people didn't need to tweak it first. That has clouded the title.

This works pretty good. I've played this machine and when it gets stuck you just reach down and tap the tournament button and he raises his arms. Got it from this thread:

http://pinside.com/pinball/forum/topic/what-tweaks-have-you-done-to-hulk-le/page/2#post-920209

avengers_hulk_trigger.gif

FamilyArcade:
Can you detail how you adjusted the plate for better action. It doesn't look like there is much to adjust.

First you have to adjust the mag pole under it flush with the PF so the ball doesn't punch a hole through it, this also gives the plate more range of motion then remove the switch and bend the arm up till the slightest amount of pressure on the plate triggers it.

floorplate_003.jpg