LE or Regular?

What ROM version are you running?

I believe it is awarded as "extra ball is lit" via the "eywa" newton ball (random reward). Then you have to hit the ramp. Only way I know how on factory settings.

You can only set the game to award the Extra Ball, but you cannot control the percentage or when it is to do it. This appears to be a totally random thing, and it only lights up in about 3% of the games. Hitting 'Eywa' may enhance the possibilities, but it only lights up rarely. Of course, it (the light) is located on the left ramp and you have to send the ball up the ramp and around in order to collect it.

I wish it was a more controllable thing. I would like to increase the percent a little bit.

Mike

Yes, you are correct about the Special also being random. I've tried every way I could in Portals to increase both the Extra Ball and Special. I have kids and friends who 'need' that kind of boost to enjoy the game. A code upgrade would be good.
Thanks!
Mike

This is correct. Here's more info on the 'Eywa' awards (from http://www.pinballnews.com/games/avatar/index5b.html):

Eywa is lit after a certain number of switch hits. The number needed increases during the game, so it's fairly easy to light Eywa initially but harder later on in the game. That said, as you get into the game and start multiball modes, those switch hits soon rack up.

Hit the captive ball and the mystery award is given instantly. It is also possible to stack up uncollected Eywa awards so you can have several available from successive hits. During a multiball such as Na'vi multiball, the first Eywa award is quite likely to add another ball to those currently in play, so it can make sense to keep them in reserve until you need them.

Eywa seems to be the only way to get extra balls in Avatar, and they tend to be relatively uncommon too so don't expect to see a lot of them awarded. The more common awards are bonus multiplier increases, points awards or pop bumper scoring boosts.