Quoted from tp:I posted for resolution/ not to bitch, cry, complain. (Ok...maybe cry a little) Did I have absolutely no expectation stern would reply? No, but going in I knew chances were slim, but better than doing nothing. I like my distr, I'm sticking with them, they will not rip me off, I honestly believe they have no idea when my pin will ship because nobody is letting them know. ....
A relationship works both ways
if your distributor cannot phone Stern today and get you an answer today , then they are not doing their job and not worthy of your business
but, if you want to be walked over.....