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How do you know the other distributors who got one didn't order it before you and were waiting longer then you?
You have no facts and are just jumping to conclusions that you paid first. It's it's avalible elsewhere then you already have a answer, get your money back and buy from somebody that has one.
Quoted from tp:I feel a customer waiting on a product they paid for should take precedent over a distr waiting on a paid in full order
Stern doesn't know who you are. To stern distributors are their customers because they are the ones that buy from them. You are a customer to your distributor. Stern has no idea who the distributors are selling it to or if its just sitting in inventory.
How could stern possibly know that?
This is why you go through a distributor so they can communicate with stern on your behalf and get you the answers you want. If your not happy with there service lots of other to go to. If your happy with your distributor and the answers they provide you then your gonna have to wait it out.
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Wellesley, ON