In all fairness, this is the first time we've seen delays like this from Stern. It's not like the OP pre-ordered a game from a new boutique manufacturer. Even the distributors were caught off guard by this situation. Cut the guy some slack.

I'm in the same boat. I paid my distributor in full for a MET pro a couple months ago. At the time, I was told the game would be shipping soon, and I had no reason to doubt that. I've bought several NIB Sterns, and I always received them when my distributor said I would. Like I said before, this was an unprecedented situation for Stern. Unforeseen supply issues created a huge backlog of orders. They are slowly trying to dig their way out of this mess, but it's going to take time.

How do you sell routed games for what you paid for them when collectors often have a hard time recouping their money on HUO games?