It would be helpful to know how many people are having the flipper, shooter and topper issues. And if and what they did to fix them.
I have never had a topper issue or a coil adjustment issue. Mine machine is on -2 where it has been since day 1.
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It would be helpful to know how many people are having the flipper, shooter and topper issues. And if and what they did to fix them.
I have never had a topper issue or a coil adjustment issue. Mine machine is on -2 where it has been since day 1.
Quoted from chrisnack:I want to know about communications from CGC and other technical issues people are having and how they are being solved.
The communications for a small issue I have had with CGC have been outstanding!
Quoted from markp99:(AFMr-0196 Aug 2017).
Yeah my game is also an early build. 8-1-2017
Quoted from snaroff:My game was built on 12/6 and received on 12/11. Flippers were wildly strong...game played awful. Dialed the flippers down to -23 and it was more playable (but still not great). Shooter lane was wonky and had some success adjusting it, however it was never 100%.
On 12/15 (game #19), the right flipper died resulting in a blown Solenoid board. CGC sent me a new board, flipper coils and harness. Arrived 7 days later, despite being promised 2-day shipping.
While installing the coils/harness, noticed the coil sleeve was melted into the right flipper coil housing (common when bad things happen). Unfortunately, didn't have a spare coil sleeve. Drove to a pinball buddy to snarf a coil sleeve.
After installing the new board on 12/22, noticed topper functions weren’t working (color changing LED’s and martian moveme
Wow! That is..... Wow! Thank you for posting this. There apparently is a problem with new Solenoid boards based on what you have said here. They are not enabling the topper. Good Info. Well Done!
Quoted from snaroff:totally unclear if it's the Solenoid boards. I guess it's conceivable I happened to get 2 bad boards, but I'm skeptical (since many other folks are blowing solenoid boards). You'd think the 2nd board would have received testing? Again, J109 was DOA.
My gut says it's something upstream that's zapping the boards. As I've said in other posts, why do so many folks have to dial down the flippers to -23? Makes no sense. The power management just seems wonky. During the debug process, CGC questioned my AC voltage which I proved was spot-on using a cool measuring device I posted about (116-120, depending on the time
It will be really interesting to see how they get you squared away. Please keep us updated!
lights, no martian motor or interaction with game. Still waiting for a hopeful solution to show up. CGC has changed their mind three times on what to send out to try to resolve this. No blown solenoid boards here.
Shooter lane issue maybe 25-35% of shots. Sounds like people are solving this so about to start reading up.
Have a few consistent minor issues like ball flying off wire into outlanes, but that should be a matter of slightly bending or re-positioning wire forms.
I think we also need to keep in mind that CGC Pinball is a new company and they are learning as they go along too.
OK so I just received and installed a new Controller Board (AFMrLE) my game settings with my old board had the flipper coils at -2. That setting was just right to prevent the overpowered flippers causing crazy air balls at default.
The new board had all the coil adjustments set to default ( to be expected) As I played my first game I noticed the flippers felt weak had trouble getting the ball to go up the ramps with any speed So I bumped up the flipper coils to +2 Perfect! This is what I would consider normal behavior for the coil adjustment!
Quoted from PinLen83:What was your experience prior to the board blowing?
I didn't have the flipper coil issues that a lot of these guys are seeing. My game responded to coil adjustments just fine. The board was replaced for a separate issue. I just thought it was significant that the flippers were weak at default instead overpowered. ( I have an early build date 8-1-2017)
Quoted from pintechev:I think it’s interesting that changing the controller board would have that affect. The coil power and code really comes from the Solenoid Driver Board. The controller board is just sending on and off messages. But if you’re happy and the game is working then all good!
I felt the same way. Im surprised that it affected the machine that way. It just seems more normal now with a +2 on the flipper coil. Go figure....
Quoted from pinballaddicted:The instructions are to have your flipper power set to default until the software update. It is clear. You could be risking your solenoid board again.
Don't think so here... It's clear that my situation did not involve the solenoid board It involved the controller board for a different reason
Quoted from john17a:My 12v power supply failed day 1 had i think 8 games with wife and KAPOOT I have a sheet covering it and pretending its not there we enjoyed the games we played though
Man that stinks! Please let us know how CGC gets you going again!
Quoted from snaroff:Sucks. fyi...when the warranty expires, you can buy the exact part on Amazon.
Thanks for that snaroff! As always you are on it!
Wow. That many huh! There has to be a solution for you so that you dont have to use that. Once they have the software update out you should be able to dial down the flipper coils and eliminate the airball to some degree.
Quoted from PinLen83:Bending is a half assed fix. I can't believe they released that as a "repair
What did you have in mind? I guess they could have sent out new ramps.
Quoted from snaroff:The folks building these machines should be verifying it all comes together and works properly as a whole.
snaroff
This is the truth we will probably never truly see. (unfortunately) even though it may happen and should, if the remake brand will be successful long term.
Quoted from snaroff:Telling folks to put their flipper power back to "default" for 3 weeks (resulting in nonstop airballs) is equivalent to telling folks to turn the game off for 3 weeks while they figure this out. Not optimal...to be polite
Amen There! But it can be forgivable if it occurs only once and there is learning involved( making so it wont happen again) The board failures are also a forgivable issue if the problem is located and rectified in a timely fashion. Whether these boards will be available for sale in ten years is an entirely different matter! Which might make us hug our original W/B games!
Quoted from Miknan:GC sent a replacement chip for my topper. Even came with the tool to pull it out. I thought it’d take 30 secs but that sucker is in there tight. The chip so flush with the socket it’s hard to know what is chip and which is the socket which I’m afraid to pull too hard on. Why isn’t anything easy
Let us know if it gets you going!
Quoted from Dodgey:Ok the reason: my right loop switch has been getting slightly more bent every few hundred games. The ball now gets diverted to the left (slightly) causing it to " jiggle" and then knock off the bumper jet guard rather than follow the smooth (right rail)trajectory up to the bumper jets or the loop. This is causing increasing failed shots on the right loop. This right loop s
OK maybe it is broke lets fix it!
Open a ticket with CGC on that motor noise. The air balls should be rectified once you are allowed to dial down your flipper power some (waiting on software upgrade)
Quoted from pintechev:The topper is loud;
Shouldn't be so loud that it drowns out the alien speech, sounds like a problem there.
Quoted from pintechev:The topper is loud; you can turn his intensity down in the CGC menu of settings, but, yeah, he's loud
I am glad you brought this up. I have never played with the topper strength til now. I have discovered that my topper strength will NOT adjust at all. It appears that it is strong all the time on off light or strong. I even rebooted the game after changing the adjustment. Have any of you guys changed your topper settings? How did that work out for ya?
Quoted from Miknan:Ok, tried again and took the board out and laid it on the table and did it! Much easier for me and now my topper is working like it should.
Quoted from whthrs166:I am glad you brought this up. I have never played with the topper strength til now. I have discovered that my topper strength will NOT adjust at all. It appears that it is strong all the time on off light or strong. I even rebooted the game after changing the adjustment. Have any of you guys changed your topper settings? How did that work out for ya?
OK I got it to adjust. I had to reboot the machine again
Quoted from chrisnack:I run mine on light.
Yeah I discovered that yesterday and yes I turned mine down to light as well!
Quoted from meeotch:It feels like something that's going to get worse
That does not look good. I would open a ticket on that before it gets worse.
Quoted from snaroff:seem to have their heart in the right place.
Lets hope so! I guess we will see.
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