Atlanta, GA
I'm hoping someone here can help me troubleshoot an issue with the center scoop and lock scoop.
Setup: Locks are lit and two balls are locked. The saucer scoop is open and ready for the jackpot shot.
When I shoot it into the center scoop it starts multiball when I expected it to award the saucer jackpot. When the multiball starts, the saucer is still open (so it's not awarding both shots).
This only happens occasionally. Do you have any ideas of what could be going on? Where should I start with troubleshooting? I haven't been able to reproduce it with the glass off.
