this afmr LE did not have a good trip.. Back to start for you. Looks like the pallet failed either through abuse or by chicago gaming not putting a bottom on it for stability/support.

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pallet (resized).jpg

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If I open it I think I take possession of it. I was told not to last time they destroyed 3 tron LE's. I called chicago gaming and they said it was right to send it back.

I figure it fell over and hit something and the topper smashed into the front of the pin.

It looks like a quality pallet, but why not put a bottom on it. Every other pallet has one for support. I think the extra $2 in wood would have made a difference in this case. maybe next time they will think about it.

just to update, I ended up accepting it.

The driver sat in front of my house for about 30 min. while I was calling chicago gaming(chicago said I should refuse it) and then the distributor(I sent him the pics). the shipper was playing it off as a refused shipment and wanted to charge the distributor to send it back.

So distributor called me and said I should go and open it and note damage and then refuse it. So I went to the carrier and they had already opened the top! So I opened the box and it looked ok. maybe a scratch on on the coin door. But nothing really damaged that I noticed. Next time I will hold for pickup at the terminal.

They damaged 3 tron le's and they had to be sent back. Next pin I get I am going to pick up at the terminal.

Last week NAVL came to pickup a game from my home. One guy was on his cell and the other was trying to use the lift. The game started to tip over. If I was not out there to take pics and catch it, it would have fallen. Then they decided to use a strap to guard against it falling. I don't know why all these shippers use crappy lifts. They need to use rail lifts and I would bet their damage claims would drop.