Quoted from bitpatrol:The fact that replacing a burnt LED required a technician is a major design flaw. I am one of those go can work with tiny SMB, which is the reason I'm very concerned. It's actually a major deal breaker too, as other have mentioned, so if this is the case, and a technician is required to use special equipment to change a bulb, it will affect the bottom line for certain. Now that I know there is no reasonable answer to this design flaw, I will also stay away from getting any other remakes, and stick to getting a super-nice original.
Its not a design flaw. It a modern design. When have you seen anything but smd led around? even the 555, 88, 89 and other bulbs are smd. The ancient bulb holder has its own flaws. If you are electronically inclined and are current and you cant do surface mount stuff then you are not an electronics tech. And nowhere did I see anyone claim pinballs were user servicable goods.
I remember the days of carbeurators and no emiision control systems life was easy for mechanics too.
I would love to see laptops today or even cell phones for that matter if they did not use smds. Its here its now. If you want difficult then just think BGA. All kinds of specialized expensive equipment required and experience. Those leds are easy.