Don't adjust the flippers until the new PIC is sent to you. Leave the flipper strength at default. CGC will be sending all the dealers a kit for us to distribute to our customers to address this. Below is a copy of the note that Doug Skor send out.

Larry
flipnoutpinball.com

Dear CGC customers:
Let me begin by wishing you all a very happy, successful New Year.
AFMR ONLY:
As I mentioned to a customer on the phone today, when it comes to service, we don’t necessarily have all the answers. As we move forward, it takes a collection of service tickets before we can piece together a trend that then leads to a resolution. In all cases, we at CGC are committed to correcting these concerns. We discovered a software glitch in the PIC that controls our solenoid driver board. While you might try setting down the power on your flippers, the fact remains that these settings are currently having little to no change on the flippers. Our software team has already corrected the problem, and we are testing the new software with a few select customers. Before we do any massive distribution, we want to thoroughly test the update. This might take a few more weeks, and we ask that you be patient as we start to distribute the PIC’s. In the meantime, there will be NO need for you to enter a service ticket at this time in order to obtain the update. Please wait for further instructions. However, we are going to ask that all customers immediately return their software settings to DEFAULT. We have found that if you are using the lower range of settings that it is likely that you will blow one of the FET’s on the Solenoid Driver Board.
More to come.
Thank you!
Doug Skor

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I obviously can't speak for all dealers but CGC regularly emails us with details of what is going on. I am well aware of the plan to send out the PICs to us and then we will be responsible for shipping them to our customers. I have notified all my customers at least a week or two ago of this fix and that I would be in touch with them.

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I was told last Friday that international kits had been sent to distributors and that domestics kits were being built and shipped to distributors this week. So everyone should be getting these soon.

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According to USPS tracking I will receive the PIC 2.0 updates tomorrow. I already have the labels created for my customers so we will turn these around asap and by next week all my customers will have the update in hand.

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PIC 2.0 chips arrived today. All labeled and will be mailed out to my customers tomorrow morning.

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I have two left and then that’s it. Both green trim

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