Welcome to the club! Can’t wait to play this one in person.

I would talk to Doug at CGC about that. I have no idea what would have caused that. Is that black paint? What the heck is that?

I'm sorry about your playfield and I agree it should be replaced since it's not screened correctly. Instead of posting vague information about your issue over and over, could you be more specific about what CGC is or isn't going to do for you. I assume you put a ticket in for replacement. Has CGC given you a direct response yet on resolving the issue and any time frame. I apologize if I missed any of your posts with that information. That would be more helpful to owners and possible future owners. I would be upset if they didn't replace it. I couldn't have that playfield in my game and would do whatever I had to get it replaced. I wish you good luck and hope CGC does the right thing for you.

Has CGC directly informed any owners of the incorrectly screened (nude replaced orange color) playfields that they WILL or WILL NOT offer replacement playfields?

Here’s a pic of my gameplays which audit states at 90 so yes there is something seriously wrong for a pin less than 6 months old and 90 plays.

C53210BC-F71D-4C9A-8966-66CB99029A3A (resized).jpeg

uh, do you have a couple of hundred plays, or 90? 90 is even harder to believe. That can be reset as you know. Does it feel like you played 90 games, or hundreds? With all the complaints, we need to start backing up claims with facts, and not just negative stuff with no details. My playfield chipped ever so slightly at the mothership hole, but barely enough for me to be able to detect it. The type of chipping you are showing is so extreme.

Also, what is the black mark on your shooter lane?

Then don't believe I don't care, I was simply posting to see if anybody else had playfield issues.

Even after being asked to back up your claim, you won't, so I'm just going to ignore your claim, it's just trolling.

Wow! The ball typically doesn't even wear the shooter lane much there either! That pf is coming apart right there. That's disturbing!

I think the pictures backup his claim

OK but why would someone do that! He needs to open a ticket with CGC if he hasn't already. Then kindly let us know here how that turns out.

What are the black marks on the shooter lane? Am I the only one finding it hard to believe 90 games caused that damage, and CGC is not doing anything about it?

I don’t understand what the black is? The shooter lane is just unpainted clear.

If you look closely the black is under(whats left of ) the clear and it is a definitive shape trapezoidal ! Its part of that pf shooter lane. It's a question for CGC.

Looks like wood filler in between the black bits. There no wood grain and it’s a different colour than the rest of the grain. Also looks like there’s no actual damage to the clear. And the most of the area between the black marks is too far up the shooter lane for normal shooter lane wear. Are you sure this isn’t how it came from the factory? In which case it should definitely be going back.

Don't worry, this is normal now.

You know what they say, "If it ain't built like shit, it ain't a 2018 NIB pinball machine".

I am opening a ticket with CGC but I thought I’d check with other owners too to see if anybody else had that this issue. Not sure if I’ll bother updating anybody since BitPatrol accused me of being a troll.

Holy fuck!!!! That's absurd!!!!

Yep, and I stand by it. Potential buyers are reading theses posts and I wanted to point out that your picture was not believable for reasons I stated, and you chose not to respond, for example, what the black marks are on your shooter lane, why you have wood putty on your shooter lane, why you first stated 'a couple of hundred' games and then showed a board with 90 games. You did not respond when I asked how many games you 'remember' being played on it, anyone would remember the difference between 90 games and hundreds.

You can get mad at me, but I'm calling you out on all this stuff for when others read the posts.

I wish you would post back what you find out from CGC. If your shooter lane looks like that after 90 games, you will surely get a new playfield. Let them know it's so bad, bitpatrol on pinside accused you of trolling.

could you post some pictures where are your pf`s chipped and weared?

the hol is protected from the factory with a inside protector

don't understand where else

thx
tom

Just give Doug a call at CGC. I am sure he will have this taken care of within the next business day.

Don't let one person's opinion sway you to do the right thing, especially if you have nothing to hide. Other people need to know what's going on and how it gets handled. It's important to inform and protect others. It's not if there are problems, it's how they are handled. These are just pictures and can look like a lot of things. Your situation needs be investigated and the truth will come out. If you post the findings here we will know that you are sincere with whats happened to your game.

I have a large collection of pins and I’ve only owned this pin since October. I host for family events and a small league occasionally so I wasn’t 100% of the amount of game plays until I checked the audit. I haven’t done a thing to this game since I purchased it so I’m not sure why you think I used wood putty and the black is how it came I’m not sure how other AFM look like. why would I bother trying to repair the play field when its still under warranty. I’ve submitted a ticket and will see what happens.

It's not wood putty. The clear has worn completely away at that spot and that's the bare wood. Your not going to see the same color or grain that why it looks like wood putty. That black portion is very strange right there and does not appear in any game I have seen. Questions for CGC!

Are the checks sent to you from CGC made out to bitpatrol?

Holy smokes!!!! Did you check and see if you have a ball with a chip in it? That’s the only thing I can think of that would do that to a playfield so quickly.

Does that look like an AFMr shooter lane, with a black mark, with all that wear, and only 90 games on it? Something just does not ring true to me.

Ok, now you let us know it's been used in a small league and for family events. Still 90 games? I'm not trying to give you a hard time, but you have to agree something does not sound right with your story.

Hopefully, we will find out, but what is the motivation for the guy to lie?

Maybe chancegino will go radio silent like drewblood did after the issue with the print quality on the MMR inserts.

It's shocking alright! I have had games with chipped balls and nothing like that. The damage would also be wide spread throughout the game. Imagine what the mother ship hole would look like!

Well we all know what that means don't we......

I’m finding that damage hard to believe too. There should not be any black, there is nothing under the clear except the wood. Even if there was filler, it would not be black like that. Can you post a full pic of the pf with room lights on and game off. I’d like to see the rest of the game?

I'm not sure, but when I asked simple questions, like the ones I listed, he would not give them, so the whole thing to me is suspect. I'm not saying there is no damage, or that he is lying, I'm just asking for facts since this is such a severe case of playfield chipping at 90 plays. I can see why others have had enough with the chipping topic now

Is anyone playing their games or are we all just wiping them down with a diaper?

Come on folks, let’s see some high scores!!! Anyone attacked Mars today?

OK Marc, I just shot down 44 cows! how many cows have you guy shot down?

Not 44! I have some more playing to do to catch up with you!

That is putty. It’s under the clear. There is no chipping. There is no way the owner has done it himself. Looks like there was a fault in the ply that only became obvious after the shooter groove was cut - probably a black knot in the wood - that was filled with putty before it was cleared. Was deemed satisfactory by CGC, but given its location on the shooter lane shouldn’t have been. It was a questionable QC decision is all - happens all the time. No big deal as long as CGC look after him.

I can’t beleive the vitriolic attack on the owner. The guy has a faulty pf. That’s it.

33D426D0-8BED-46C9-B359-C00F5C50F58D (resized).jpeg

Guys they won’t do anything about it with a replacement. None of us would be posting if they did. The warranty is discretionary by CGC.

Fair enough and great question. We all get pm’s from our posts. I have also got a call from the Company asking me not to post even after I changed the topic twice. It is important owners and potential owners are aware. I will post all later when I have more time but short story I get to watch it for the next five years. The errors like the shooter lane, putty, clear coat and screen color issues they are calling “Artistic character” on a “natural product” which they think is 100 per cent fine and acceptable. Again do everything quickly on the small stuff and delay on the larger issues. That’s why I have friends just take the loss and sell their games. Others accept it and others like me think it is not right! More to come later!

They use birch or maple plywood for playfields. No way a black knot like that got through, that’s like C or D grade plywood. Never seen that on either side of any Playfield. I don’t know what it is, but it isn’t a knot. Looks more like tar. Filler I see, but there too, no way that could pass QC. If it did, that is really bad. There’s no hate toward the poster, we or at least I just need more info to understand it. That would have been visible right out of the box.

The guy claimed that was damage caused by 90 plays. Not cool to spread that kind of false info. Your explanation makes sense. Why did he not tell us that is how it looked when he first uboxed it, and was not in fact caused by playing it. Potential buyers would be mislead into thinking the playfield chipped after 90 days and turned into the mess shown in the picture. If it was my playfield, ( and I had experience with a full collection of pins as the guy does ), I would have complained right away, on the first day, and not confuse this issue with chipping from playing 90 games.

The black is probably a knot in one of the plys.
I have see that on several B/W playfields it usually black or very dark wood.
Some of the restorers just paint over it and airbrush grain in that area.
It wont affect game play as its harder than the regular wood, but its is unsightly.
The clear might not adhere to it properly due to its hardness so I would put mylar over it or give that area a special treatment.
But if the game is a collectors edition I would at least get a replacement playfield to make the game more collectible.

The blank should have been rejected during a visual inspection or used for a classic version of a game and not a collectors version where appearance is more important.

The same as any of the planking playfields.

Guys a lot people don’t look that close.

Ok, but there is no chipping on his shooter lane, and he looked at it close when he took the picture, no chipping.

Most people do not understand what they have when this kind of thing is evident. He asked for assistance in what he was looking at. He used the word chipping, maybe a poor choice of words, It is definitely a flawed pf if I ever saw one.

This is todays wisdom! These LEs are collector games! That's why people buy the LEs.

That’s not why I bought my LE. I just wanted the light show and topper. I don’t expect that the playfield is more perfect. But that’s just me.

Seems simple. Call Doug on Monday and have him send out a prepaid return label and container for the defective playfield. Then, after this defective unit has been returned, ship a new populated playfield.

Yes Marc we know, your just a player, we got it!