Quoted from micmse:My husband and I have a NGG delivered yesterday but unfortunately we have not really been able to play because there are some issues we were not expecting. The first one we fixed with a fuse but now the ball is going into the putting green and nothing happens. After a few seconds the machine starts to do the ball searching but is never able to find the ball.
We have tested the solenoids individually and the clubhouse kicker will fire once and then won't fire again until we test a different solenoid and come back to the clubhouse kicker. Unfortunately the store we bought this from is in California and we are in Missouri add that to pinball repair "newbies" and you have a house of upset pinballers. Any words of advice?
Double check your boards and connectors. Also the soldering of wire connections by your problem areas, sometimes a loose wire is all it takes. I haven’t had that specific problem with my ngg, but I have definitely had to work on the wire connections underneath the playfield.