I found this....
From designer Louis Koziarz: In software revisions before 1.2, if you restarted a game sometimes you would get this script :
Bud : 'Welcome back!'
Buzz : 'NOW GO AWAY!'
We had a few complaints that this was a little harsh on players, so the call was removed for the 1.2 release. That's all. The 'go away' quote was also spoken sometimes in attract mode if you pressed the flippers and attract mode sound was set to ON, that was removed as well.

Wonder if this was the only change or if there were others?

Is there an easy way to change the post rubbers under the upper clear playfield by the ramps? If I remove the screw holding the upper playfield down and lift it up will I be able to get to them? My rubber columns there (yellow) are very dirty and the one on the far right is supposed to be tapered but isn't so I want to fix that as well. Wondering whether this is an easy or difficult job so I can plan my time accordingly. Thanks.

Thanks. Changed rubber columns up top and you were right, not too bad. Taper was a little more difficult but was able to replace it as well.

I have a question about the clear star post by where the ball ejects into the shooter lane (near the shooter tip). Is it suppose to have a rubber ring on it? My game doesn't, but I wasn't sure whether that was how the game is supposed to be, or whether during its life someone just didn't replace it. Thanks.

Thanks Johnny. Appreciate the info. Glad to know mine is correct.

I tried a few times to see if I could complete the 5X bonus/extra ball, but once I did it never seems to be a focus of my game plan (and when I am not focused on it I usually just get 2x or 3x). Not sure if my game isn't working correctly or if I am missing something about the rules, but sometimes I see the 2x flashing and I loop the ball around but am not awarded the 2x (that is, it still is just flashing). Not sure if the direction of the loop makes a difference, if the speed of the ball around the loop makes a difference, but sometimes the game gives me the award and other times it doesn't, and I am not sure why.

Thanks all for the advice. I'm going to check my switches this weekend and see if that fixes things!

So I investigated my orbit spinners this weekend. If I take my finger and spin both spinners the switches register every time (no matter which way I spin the spinner). Would the ball hitting the spinners at speed make a difference on if the switches register? Also, for those of you who adjusted your switches, when you say you bent the metal piece up, did you just use your finger and pull the metal end up a little, or did you adjust it upwards another way (e.g. leaf adjuster)? Thanks.

Ah, thanks Jakers. Now I understand! (and looking at the manual and switch location diagram I see what you are talking about - switch item numbers 71 and 72). Will try what you suggested to get things working correctly.

All fixed! Figured out it was the right switch. Removed it from the bottom, adjusted the metal bar, re-installed, and now the orbits work in both directions. Makes obtaining the bonus multiplier much easier!

I have a wheel value question. On your games, does the wheel award always line up with the wheel value insert? On my game, when I run the test it always lines up perfectly, but when I am actually playing the game, it is often off a little, typically closer to the line of the award then in the center (hopefully that makes sense). Not sure why it works perfectly in test mode but not during game play. Is that how your games operate, and if not, any suggestions on how to fix/adjust? Thanks.

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Unless someone beats me to it, I'll check my game about that switch later this week/weekend when I am back home (on the road now), although I wonder if that switch is part of the left ramp assembly part # (meaning it comes with the ramp and can't be ordered separately, which would stink!)

Changing these really isn't that bad. My posts up there were really dirty and I had the wrong piece by the right orbit too, but I ordered the tapered rubber post sleeve (from Titan although I think Pinball Life sells it as well) and changed out all the rubber pieces up there. Yes, changing the tapered piece took a little dexterity since I didn't want to remove too much over there and it's a tight space, but that was the worst of it - everything else was really easy. Good luck!

My game does the same thing (sometimes). Not sure why only sometimes. Check out this topic as well (and I have felt under my slam ramp so that could be part of the issue) - https://pinside.com/pinball/forum/topic/no-good-gofers-floating-ramp-hum

That's exactly what happened with my game (once) and i fixed it as Blackstorm described and it's been fine ever since. This seems to happen with these 2 piece shafts from time to time. Had the same thing happen on my T2 kickback.

Try this link to these instructions (see page 2). http://mirror2.ipdb.org/files/4338/NGG_A_22599.pdf
If it isn't clear, I can take/post pictures of my game/slam ramp tomorrow since I have it installed on my game.

Will do. We are supposed to get a blizzard tomorrow so should be home and able to take some photos for you.

Here you go...

IMG_2201 (resized).JPG

IMG_2202 (resized).JPG

IMG_2203 (resized).JPG

IMG_2204 (resized).JPG

Looks like whoever owned the machine before me created their own slam ramp guard! It works, but now seeing the official part, I agree it would have been better to not have to drill anything. I also checked the Williams ball hang up kit instructions (the link I previously sent) and it matches up with what latenite04 said/marked on the photo.

See page 2 of this document - http://mirror2.ipdb.org/files/4338/NGG_A_22599.pdf
When I got my NGG it did the same thing (shot right down between the flippers), but I was able to adjust and it has been fine ever since.

Good problem solving! Glad you were able to install the guard.

Not that I have heard. I've gotten a 4th ball on Ripoff Multiball but no special callouts (other than "Ripoff"). I've never gotten the 5th ball.

That happens to me as well so it's probably "normal" (unless someone else has a fix for it). I find it tends to happen the most when I first turn on the game and the first wheel award awarded is way off (sometimes on the opposite side of the wheel). Usually after that though it seems fine.

The length of the metal post between the two gofer ramps? Happy to measure for you, but fyi, my upper playfield also has marks from the right gofer ramp hitting it so you may actually have the correct piece. Think I read in other posts or somewhere that that's just a wear issue with the game.

My post measures 3 inches from top to bottom (bottom of the threads where it screws into the playfield). I also took a measure of the distance from the playfield to the upper playfield just to the right of right (Buzz) ramp (in front of the post there) and it measured 2 inches. Hope this helps.

Welcome to the club. NGG is a family and guest favorite at my house. Each his own, but if you go all LED on the game (including GI and spots) it should be plenty bright without the need for LED strips or additional spotlights. Enjoy the game!

You'll probably like it even more in person. I was very mixed about it on TPA, but it's much better live. TPA doesn't do the ramps, light show, or hole in one shot justice. It's a game that really needs to be physical/three-dimensional as opposed to being on a screen.

Yes, 1.3 is the latest.

A color DMD for my NGG is my next purchase (as others have said, this is a game that really calls for one). Been torn between the LED and LCD version so glad to see you've tried the game with both. Why did you prefer the LCD over the LED? I am used to the orange dots of the stock DMD, and my game is pretty bright with LEDs, so was thinking of going with the LED, but now not sure.

Thanks all for the advice on going with the LCD over the LED. Sounds like that is the direction I should go.

Any one have any suggestions on what might be causing the game to eject a second ball from the left exit above the pop bumpers? It does this when I have one ball already in resting in the subway area (after locking the ball via the left gofer) and often when I then hit a second ball into the Putting Green the game will first eject one ball from above the pops and then like 2 second later eject the second ball (when it should only eject one). Sometimes it even tries to eject a second ball when there is no second ball to eject (that is, none have been locked). The game has the correct number of balls in it (6) and all switches test fine. Even though they test fine, I am thinking it might be the micro switch or the optic switch at the end of the balls path before it is ejected. I posted this question in the Tech section (more detail there) and a couple of helpful Pinsiders offered some good advice there, but also suggested I post my question in the general NGG forum since maybe someone else who owns/has owned NGG has experienced this same issue, or at least may be more familiar with the game. Thanks.

https://pinside.com/pinball/forum/topic/no-good-gofers-kicking-out-second-ball-from-above-pops

If he is stuck up check the large metal post/pole that moves him up and down. The little pin in mine moved out slightly and was catching restricting his movement.

Mine is like PinballCoug and JoshinDC, usually makes it up the ramp on autolaunch.

Not sure if this will help, but here are several photos from my game.

IMG_3160 (resized).JPG

IMG_3161 (resized).JPG

IMG_3162 (resized).JPG

Wow, that Ramon adjustment really helped! . Awesome score. Anything around 30 million is a good game for me and my high score is 88 million.

Oops, meant ramp adjustment. Not Ramon. Think I need my second cup of coffee already.

In my view I would describe it as less than polished rather than buggy. Little things like sometimes a hole in one not registering, or obtaining a quick jackpot on an auto plunge rather than actually earning it, but to me the few issues I have experienced don’t really detract from the game. Now, I do wish the Code was deeper and went beyond the 9 holes since I believe holes 10-18 are essentially the same (although I am not a good enough player to make it to 18).

Is the buzzing slam ramp going all the way down to the playfield? Once in awhile mine is every so slightly elevated and it buzzes. Just wanted to pass that along as a potential area for you to troubleshoot.

Perhaps a long shot since you said it only occurs after 3+ hours, but have you tried plunging the game in a different outlet which is on a different circuit from the current one? My game used to reset and I believe that these games are very sensitive to I think voltage (which when it drops causes them to reset) so when I moved to a different outlet on a different circuit with less other stuff running on it my game stopped resetting. I am not an electrician so my terms may be off, but for clarity, when I say a different outlet on a different circuit, I mean an outlet that is associated with a different fuse in the fuse box (not simply an outlet with less stuff plugged in since if it's on the same circuit/fuse it won't really change anything).

My memory might be off, but I thought I read somewhere that Pat Lawlor insisted on it being a backglass and that's the reason NGG has one versus a translite that was more common those days. My NGG has the backglass (non-mirrored).