I waited about 11 weeks for the last glass I got from him. The final four weeks I emailed once a week to ask if it was in the works or might show up soon. I also tried calling, got no call back from leaving a message and then every time after that the voicemail box was full. I began to worry something crazy might have happened and the time to inquire through Paypal was running out. I contacted PP about it and I got the tracking number the same night and the glass three days later. YMMV.