(Topic ID: 202699)

Anyone heard from Xpin lately?

By Tsskinne

6 years ago



Topic Stats

  • 7 posts
  • 3 Pinsiders participating
  • Latest reply 6 years ago by Tsskinne
  • No one calls this topic a favorite

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#1 6 years ago

I was wondering if anyone has heard from Xpin lately?

I ordered a set of 7volution displays over two months ago and have had issues with getting them to work in my Bally Viking. The game went from working 100% to not working at all with the displays installed. I contacted Xpin via their customer support on their website. I proceeded to communicate with them over the next month via their customer support, text, email, and phone calls. We eventually got the game to boot, but then the displays were still not working themselves. It has now been 5 weeks since I have received any communication at all from them and I was just hoping that either someone would be able to help me get the displays working, or know how to get me in contact with someone at Xpin who can help me as I have become pretty frustrated spending $300 on a mod only to have it render my game useless.

2 weeks later
#2 6 years ago

Bumping it to the top, still no contact.

#3 6 years ago

Owner responded when I had an issue with their system 11 display. Think it was Brett. I met him years again at a show. He's a good guy. He sometimes makes posts on pinside. Maybe try a PM on pinside. Just search other xpin threads to find him.

#4 6 years ago

I've heard from Brett via email a couple times this week.

#5 6 years ago
Quoted from ToucanF16:

I've heard from Brett via email a couple times this week.

Thanks, I emailed and posted to their support forums again yesterday with no response.

#6 6 years ago

I was contacted today.

#7 6 years ago

xpin has resolved the issues and we almost have them 100% working

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