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Yeah...it's a systemic problem with Stern. I had a few issues months ago that I emailed twice about and called but got no response. And this was well before COVID. Chas was great...IF you could get him on the phone. But getting someone to talk to you was the problem. It really makes you feel like they don't care about you once they have your money...and that's never good business practice for the long haul.
Quoted from Lamberger:I've always had a pair...Big enough to tell Stern and player one to hoop it! yepp, I dealt with it.. I don't buy the product! Haha.
That's just cuz you po'. 
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