(Topic ID: 185566)

Anybody been in contact with John Wart?


By WeirPinball

2 years ago



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  • 47 posts
  • 31 Pinsiders participating
  • Latest reply 1 year ago by pinballplusMN
  • Topic is favorited by 3 Pinsiders

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    You're currently viewing posts by Pinsider johnwartjr.
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    36
    #9 2 years ago

    Greetings

    A couple friends have contacted me directly about this. I wanted to sign on and make a statement.

    I realize I have fallen behind in my work and my communication has been unacceptable the past few months.

    I am not going to go into detail as to why, as it is a private matter, but it is behind me at this point and I am working to get things worked through as quickly as possible.

    I take the same level of care with every board, so while I will turn things around as quickly as possible, I will not sacrifice quality.

    I am not taking any new work until the backlog is cleared. It would be unfair to everyone who has waited this long to put someone else ahead of them. I will honor warranty work if there is any in this time.

    Rest assured, if I have something of yours in my hands, it is in safe hands and you will get it back. Nobody's property is at risk.

    If you are not willing to wait, I will gladly ship your boards back unrepaired at my expense as long as I have not started work on them. If I have started work, I need to finish the work.

    I appreciate everyone's business and I will do everything humanly in my power to regain your confidence.

    I have a significant amount of Pinside messages I am working through. If you have not received a response to your message by Friday, please send me another or call me at 812 390 4976. I will work to return all calls and messages within 1 business day.

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