St. Louis, MO
Quoted from greenhorn1:Just curious what players do when they pay for a game only to immediately find one of the flippers is broken. If it's $.50 I just move on to the next have. $1 and I'll probably be pissed and less likely to come back. At $2 I'm going to start demanding a refund. I realize it's all subjective but if operators are significantly raising prices I hope they're prepared for a change in customer expectations as well.
And I realize most of the ops posting on here are not going to be the ones with poorly maintained games on location.
The brewery I help maintain we wholeheartedly encourage anyone that has a problem with a game to ask the bartender for a refund so we can turn the machine off until it can be fixed
(Usually 2-3 days unless something serious)
