I got all excited when I saw this post. A shipper that will ship a palletized pinball machine without a crate! And with a very reasonable shipping rate. I needed to ship a project machine from the St Louis area, so this was perfect. Today, I immediately submitted a shipping quote request at the Fastenal Web site. Customer service emailed me a few hours later and said, "All pinball and arcade games MUST be shipped using a shipping crate." They also said they DO NOT provide any palletizing services for pinball or arcade games, even though their Web site shows they offer palletizing services... Another disappointment in the pinball shipping saga...