If you're not getting any connection to the backbox, I don't it's worth looking at the reset issues yet. Start by trying to figure out what's happening there.
Things to check:
1. Check Jones plugs in the backbox and on the mech panel under the playfield (the bottom of the cabinet). See if any are disconnected or damaged. (If the head was removed for transport, then these might not have been reconnected properly.)
2. Check the bundles of wires between the backbox and the mech panel. Do any of them look damaged?
3. Are there any fuses blown or not seated well?