Quoted from Chaos:
I think this is an awesome thing to keep on hand and will be grabbing one or 2 for myself.
However, just a helpful suggestion for overseas sales. Myself...and many other eBayers are boycotting any auction that uses the Global Shipping Program. This is a blatant ripoff by eBay and Pitney Bowes, and whilst I understand it is much more convenient for sellers who hate the hassles of overseas shipping, it doesn't encourage an overseas buyer to purchase.
As an example, the 10 daughterboards would easily fit in a small padded envelope and ship overseasfor under $20 shipping. And for many customers, because it is small and insignificant looking, it will probably sail through customs with maybe a few $'s clearing fee if anything.
However, eBay's GSP wants $20.31 for the shipping, and an upfront payment of $43.74 for customs. Making total shipping/fees $64 plus the items.
Sorry, but I prefer to leave duties etc to my own country's customs guys. I do not want to have to pay for local shipping in the USA, and then a profit for PB and eBay.
Not your fault..it is far easier for you. But just constructive advice to consider, that might increase overseas sales.
I will not purchase any item that uses this program. Not sure how others here that are outside of the USA feel.
This is the first I've heard of any complaints about the GSP service. Interesting to hear them, I'm glad I noticed this as it may help me rethink things.
I've been using Global Shipping on some auctions of mine. Stuff that I may only have 1 or 2 of, or that have a higher value.
It protects me as a seller significantly more than shipping using USPS on my own.
I get several claims a year from overseas customers. Usually, it's centered to Italy, but there are other countries from time to time. There are times I get orders from Italy and cringe. It's not because I don't like people from Italy or their money, it's because Italian customs is notorious for sitting on items for weeks on end. So, you ship it, and the tracking shows it left the US, and maybe even hit customs, but the person still files a claim, because they didn't receive the item!
So, if it's something small and not too expensive, I can ship another one, and eat it. It's still worthwhile on smaller items. But, most of them are resolved by shipping replacement product, or often just waiting a few more days. There's nothing like the e-mails I get sometimes, a customer from England asking if I can just call my post office and find out where his package is. Assuming they can do anything more than look at a tracking number and tell me where it was last scanned. That's assuming I can even get a real person on the phone!
But, what if it's something rare, or expensive?
With the GSP, once it hits the regional hub for the GSP plan, any liability for the purchase is on eBay / Pitney Bowes. I can't get feedback 'dinged' for slow shipping as long as I ship it within the allotted time. If someone leaves me negative feedback for slow shipping or anything related to the shipping, eBay removes it!
I can see where it would be frustrating from your perspective. What I'd suggest to you is this: when I look at an item on eBay, I look at the total cost - what the item will cost me, including shipping and any fees. Then, I base my bid or offer price on that number.
So, a $200 item that is gonna cost $10 in shipping and $30 in import/customs fees, my high bid is $160.
Yeah, you may get outbid by someone in the country the item is who can get it for cheaper shipping. But, the chance of getting outbid has always been there. The highest bid wins, right?
You could argue that if I just shipped it myself for $10, I could've had $30 more of your $$. I'd rather take less and know I'm covered, should it disappear or be lost somewhere along the way. 100% of $160 is always better than 0% of $190!
If you know of a better way, where I can mitigate my risk on items, I'd love to hear of it - I'm always looking for ways to improve my customers overall experience.