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(Topic ID: 81852)

Announcement: Used games not covered under warranty even if warranty period.

By Benepinballs

10 years ago


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  • 181 posts
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  • Latest reply 10 years ago by ignusfast
  • Topic is favorited by 2 Pinsiders

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#106 10 years ago
 
RDT

misfitdart

Inactive member

CA Calgary, AB

11y 42,400 670 14

OP
Quoted from Benepinballs:

Jack himself has announced that if you are the original owner and bought your game from the JJP or an authorized distro, and you sell it within the 1 year warranty period, the warranty is void. Even if you have waited 3 years for your game and get it and decide you don't want it anymore.
That simple.

This is NOT true, spoke with JJP 2 days ago regarding this very topic and they claim that even after the 1 year they will take care of all known issues, WOZ light boards etc.

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#107 10 years ago
 
RDT

misfitdart

Inactive member

CA Calgary, AB

11y 42,400 670 14

Quoted from metallik:

The game has a warranty - to the first person that bought it. That person is Bene, and the person providing support would be the distributor that sold it to Bene. That distributor will not support Bene's buyer, as there is no relationship between them.
This is not rocket science, folks.. industry standard practices here. Jack was being nicer than standard by going above and beyond for repairs, and Bene is trying to take advantage of that by acting as a distributor when he most certainly is not. Jack is simply warning potential purchasers of this.

What if the original buyer did not register the warranty? than anyone who owns said item is entitled to repairs within the warranty period.

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