I think this is a completely different situation from most other industries, especially given the fact that most of the people who have WoZ in their homes right now bought a product on a hope and a promise.
There was nothing to see, hear, or feel. Nothing to PLAY to know if it was even a desirable game. They gave their money, waited, and hoped for greatness…never imagining that the same person that they put such blind faith in would undercut them if they changed their mind about the product should they choose to sell it.
Business smart? Possibly... if the cost of repairs are getting out of control for JJP. But, bad PR move, for sure.
IMHO of course
Post edited by MrDo : Added IMHO (per Jack's legal team).