(Topic ID: 81852)

Announcement: Used games not covered under warranty even if warranty period.

By Benepinballs

10 years ago


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  • 181 posts
  • 77 Pinsiders participating
  • Latest reply 10 years ago by ignusfast
  • Topic is favorited by 2 Pinsiders

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#62 10 years ago

I think this is a completely different situation from most other industries, especially given the fact that most of the people who have WoZ in their homes right now bought a product on a hope and a promise.

There was nothing to see, hear, or feel. Nothing to PLAY to know if it was even a desirable game. They gave their money, waited, and hoped for greatness…never imagining that the same person that they put such blind faith in would undercut them if they changed their mind about the product should they choose to sell it.

Business smart? Possibly... if the cost of repairs are getting out of control for JJP. But, bad PR move, for sure.

IMHO of course

Post edited by MrDo : Added IMHO (per Jack's legal team).

#122 10 years ago
Quoted from Jvspin:

The "official" policy is one thing, and for legal reasons probably needs to be as stated, but has anyone had an experience yet where JJP did not try to take care of a problem they were having with WOZ?

See my story about LTG giving out a Williams part number and saying It could be purchased online from pinball life or marco. JJP wouldn't even sell a replacement one! And that's on a one-owner game purchased directly from JJP!

Something's up.

IMHO.

#140 10 years ago
Quoted from jalpert:

You won't end up with a paperweight, but your concern is legit. Maybe it's time to price some of these high fault items like light boards just to see what you're in for.

How/Where are you going to price them from? They aren't available anywhere.

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