I had put my name in for a TOTAN pf a while ago. It's listed as closed now and the email beside it is [email protected]. Should I send my confirmation to [email protected] or to [email protected]?

Edit: it bounced back with an error from tales@, so inbox it is!

I still have not seen a reply from my confirmation email for TOTAN. I would say that this is just an initial hiccup with the new system being put in place, but I really don't want to miss out on picking one up just because I was unsure whether or not my preorder went through.

I'm with Aurich on this, just allow people to put down a non-refundable deposit and you will get a pretty damn accurate measure of interest, as well as customers getting piece of mind that they are for sure in.

My worry as well, and I even sent a confirmation email.

So if i'm 100% in I should rely on 60-70% accuracy and just hope that 30-40% actually do end up bailing so I can get in? I fail to see how that answers my question about whether or not I'm in the pre-order 100% now, as that is what I wanted.

Which I did, and never got a reply to, because the email they had associated with TOTAN is no longer active, so I sent it to their main inbox, and never got a reply. Seeing as most people have gotten replies, I have no idea whether or not I am verified as a pre-order at this point. For someone who is putting a lot of weight into actually reading posts, you should try it out yourself.

The fact of the matter is, this new pre-order system isn't perfect. The above TAF issue is another case in point.

I received mine as well. So, I know I'm in on the PF, but what I am uncertain of is whether or not i'm in 100% with my email committal to buy, or if this run is going to be a 60-70% run and I may or may not get a pf. Because there was no "hard commitment" in place for TOTAN (and because it was closed and the mailbox shut down), I have not actually given a hard commitment. I got on the site pretty fast after the announcement, and it was already changed, so I have to assume that nobody who is in on TOTAN gave a hard commitment (like some of the other titles up there).

Anyways, I'm just accepting at this point that all is well. I just don't want to miss out on a playfield that i'm 100% commited to buying because of what amounts to a clerical error.

Another solution to your problem of people backing out would be to just make people who want one pay the full price up front, and charge a "restocking fee" or some such if they pull out (possibly put in a cut off date, since you don't order components for the pf's right away).

If you only want people who are 100% on the pf and the title, that's how you do it. CPR is past the point of getting their name out and getting their products out (as proof of quality), there is no reason for this method, just let the customers who want the product pay the money for the product. You know you'll make the PF, it's just a matter of when. Now you are saying 12-18 months, so the customer knows they have to wait at least a year for their product. It will make them think it over before just dropping the cash down.