Quoted from Tilt:I dont think that you have a clue what really goes on.
ColorDMD, is in the OP's backyard, and im not sure how many they ship out a week, but i would guess maybe lets say 50 a week which im guessing is pretty high. No special packing really need since every one is the same size, they dont load the roms, so no additional work really needed
Pinballlife. I know that days that i have popped in there, they have had over 100 packages to ship just that day. Im guessing that many orders have 5-10 items because we are cheap asses and want to save on shipping, so we order 3 bulbs, 2 balls, a partridge in a pear tree, and then a cliffy or somethingg. so the parts puller has to go down 5 isles, make a box, with packing. then ship half way across the country
Completely agree they are without Question the best in our hobby. Plus note they Did ship asap as fast or sooner then most but in our area USPS is a flip of a coin lately. Plus, the original poster didn't say what he ordered. Ordering a single shelf stock DMD is not like picking a dozen different parts in misc quantities and hand packing them while short handed. Pinball Life is the definition of a properly run business! My Guess is Pinball Life packs more orders in One Hour then all these other companies do in a Week.