Thanks guys! Yes, the 3D parts keep the injection molding out of the equation... injection molding would put us out of business before we even started. As Ben stated, our 3D files are basically available forever. No breakage issues what so ever to date.
GI should have been better, no doubts, but I don't think it's horrible. It's not Stern bright, but the AMH we've had on location all of 2014 sits in a dark bar and we've never had a problem seeing the ball. Regardless, we'll get it where it should be and make it better.
The amp... picked by Michael from Flipper Fidelity to go with his speaker system, and out of the box has made a whole lot of people think our game has a shaker motor in it! Want to upgrade? You can always change it out to your preferred model.
I talked Ben out of surface mount LED's so buyers could customize their lighting. The voltage going through the PinHeck (again... this is our first go-round) is a little low for GI (drops a tick from where it enters / exits the board). So, the solution is to grab the GI power straight from the 5v power supply on existing games. Ben's board handles GI differently than any other board has... AND I LOVE IT! 16 controllable GI chains? Crazy, and cool! Lots of options for future use.
I don't pretend we're perfect. Just glad we're here, and we'll always listen and improve what we can.