What I learned from this thread is that if you piss and moan loud enough and get enough internet trolls to fan the flames that most people will just pay you to go away.
I understand why it happens but rewarding people for their crappy behavior is not what should happen. I see it all the time though. At my business we treat people right but we are not going to reward a bad client. That time and effort is spent on the good clients.
Pinball machines break, it was out of the warranty that you agreed too when you bought the game. Sure, it sucks, you got unlucky. That's part of the risk of buying from a newer company. Spend the $95 and stop trying to bash a company for following through on exactly what they promised.