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(Topic ID: 223382)

American pinball and Pinballstar make pinball great

By jrio101

5 years ago


Topic Heartbeat

Topic Stats

  • 454 posts
  • 143 Pinsiders participating
  • Latest reply 5 years ago by PtownPin
  • Topic is favorited by 6 Pinsiders

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You're currently viewing posts by Pinsider chuckwurt.
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#48 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Yoko2una:

I’ve never seen a new game be bought so much and resold so quickly.

You didn’t watch rob zombie news then. People were dropping those like bad habits. They are still being sold for crazy losses.

For me, stern can make these deals because they have been around for forever. If I’m a brand new company, I’m doing what I can to the best of my ability to help troubleshoot, but you have to draw the line somewhere and they did.

Can’t blame em. Sucks, but technically the warranty is up.

Sorry to hear OP. At least it’s a cheap board.

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#49 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Luckydogg420:

What do you guys think is an acceptable warranty for a $7k piece of commercial equipment?

Theirs seems in line with other manufacturers and even more than ones offered in the past. So that is fair in my eyes.

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#54 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Found it in 2 seconds. It’s pages 3 and 4 of the manual. On Americans website. First thing I’d do when buying something like this is be COMPLETELY clear on warranties.

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#56 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from MikeS:

If you're new I think you have to go above and beyond the industry leader to try and build trust and win over new customers.

Doing this could also bury you. They chose to go the other way.

Quoted from MikeS:

I know hearing stories like this will make it unlikely that I will buy a game from AP in the future.

This is a risk they run too.

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#58 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Spencer:

3 months warranty on a $7000 game for a $50 board? lol
As a second owner, JJP went above and beyond to help well beyond dates and being the second owner.
You guys can continue to chime in about " its clearly stated 90 days " bullshit. I wanted one but I'll never buy a Houdini, thanks to the OP for posting.

And that’s well within your right. No big deal.

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#62 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Pinphila:

Why can’t Pinball manufacturers warranty boards longer?

My guess is they don’t want the cost burden hanging over their heads.

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#64 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Yelobird:

Are you saying buyers were given Manuals at shows pre-purchase to evaluate the terms of their agreement?

Nope. Just saying I would hope they’d at least ask about it before shelling out 7k.

Have you ever paid a retailer 7k for something without even inquiring about the finer details? I guess I just don’t even consider doing stuff like that.

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#180 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from yfz450:

Let me get this straight. OP had problems loading new code and asked AP for help. They helped him install the new code and then after the code was installed his flipper didn't work? Now they won't warrant his board?
With this practice they won't be around forever!

Yep you have the facts straight. Time will tell as far as the longevity of AP as a company.

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#192 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from bobukcat:

The pinball community is going to have to start coming to grips with SMD technology, it's not even new anymore and it's not going away. If you want to own games it's like anything else with pinball, you better know how to fix it or ready to pay someone else who can.

Your new avatar is sick.

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#228 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from vid1900:

BUT, the real issue is that the boards are not Field Serviceable.

Please expand on this. Due to lack of schematics? Because people know how to do smd work.

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#231 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from PinballSTAR:

Mispost...
But I'll ask.. Did anyone pet a puppy yet ?

Yup!

F8C0EF95-F68A-4C80-A075-88F1830E06BE (resized).jpegF8C0EF95-F68A-4C80-A075-88F1830E06BE (resized).jpeg
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#250 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from vid1900:

But pinball techs that go out to fix a game are not going to have a Hot-air SMD Rework S-
tation in their tool box; even if they do know how to do SMD Rework.

Sounds like when they get the schematics they will need to add one assuming them make portable ones. Or have extra boards to drop in so they can go back and service the bad one.

My point is, if I have to learn all this board repair that you’ve known for the past 40 years, then current OPs are going to have to learn this stuff. It’s no different.

Schematics is the most important thing that needs released imo.

Also your point about making better smd board with these through holes on them is a great point.

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#251 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from vid1900:

Exactly.
And then you have to worry about having the current board version.
"Wait, I have v1.1 board, are you saying that won't work???"
"Unfortunately, that game takes v2.2 or higher boards, although not higher than v4, because that's when the pinout changed...."

I’m sure OPs bitched when early SS boards starting shitting the bed too. I’m sure having a bunch of spare coils and a leaf adjustment tool was way easier at the time.

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#292 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from cpr9999:

Life ain’t fair - too bad.
AP could have turned this into a very very cheap marketing advantage for $95 bucks. (Not debating merits of this guys post - but once the cat was out of the bag AP could have made this look good). Marketing is expensive - $95 is cheap marketing- thing about that AP.
If you disagree, look at how good this distributor looks for helping. He could have sent me 100 emails to buy from him and I would have ignored, but one post standing behind this guy will get him a bit MORE business.

The distro used this shitstorm as a way to make it all good. And it worked swimmingly. Had AP replaced that board outside of warranty and the OP came here and posted, there would be two posts:

One that says so what stern does that all the time

One that says pinstadium sucks.

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#294 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

Quoted from Jjsmooth:

Percy says enough of this.
PLEASE!
[quoted image]

Perce! Dude we need to play more pinball.

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#345 5 years ago
 
ERW

chuckwurt

Pincinnati

10y 193K 31,356 16 13

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