Quoted from Rdoyle1978:
Oh great that does not make me feel good. Joe told me that the machine would ship to my door from Chicago, but I guess it still ships through his account. This is hella confusing, especially with other guys I’ve called saying they can have it in a month. I figured Joe had some pull, he always puts on such a great show
Come on guys, both of you commenting here have gotten updates from me by email or texts whenever asked, immediately. I know you are excited to get your game and I appreciate that, but there is no news to report - they do not make 1000 games a day and fulfill every order on the first day of production. This game went on sale in April, and one of you ordered in June, and the other ordered in October. Unfortunately the fact is people ordered before you. AND they JUST STARTED SHIPPING and slowly at that. It's a new company, a new line, a new game, new employees, etc... There is a learning curve... And I can tell you AP is wildly quality conscious. Joe Balcer, bless him, has been playing every game for 20 minutes before he approves it to go into a box to ship. So, the slow roll out is first expected, and second appreciated - we all would rather have a game that's perfect shipping than one rushed with issues.
If you want to call around and get bullshitted with fake dates you'll get told to make a sale go ahead. I do not play games with my customers nor potential customers. I will not be unethical and sell a game early to a new customer to make a new sale while my loyal early buyers sit and wait - so whoever is telling you they can get you a game next week while there are 100s waiting from every distributor for months is either lying to you or might get terminated as a distributor if they get caught doing that line jumping garbage. The 'I can get you a game next week' as was told to me today came from somebody that IS NOT EVEN A DISTRIBUTOR for AP. So take it for what it's worth - it's BS. I can tell you NOBODY has allotments planned out more than a week or knows what they are getting when at this early point - they are just starting to ship to customers after a run of early distributor games and test games for locations. I got an email Tuesday 'we have 5 games for you Wednesday' - that's when I knew I was getting something off the line - a day or days before. They aren't too confident on how many can go out each day just yet so they are just giving them to us as they can when they are done. That will ramp up to faster production and higher confidence soon. Customers are in line. And I am in line with AP. They are doing things extremely fairly, as I am.
I can tell you I am one of AP's largest distributors. Here's how it works... If I have say 15% of AP's orders and they make 100 games in a month they are probably assigning about 15 games to me. Someone who ordered 5% of what has been ordered will get about 5. I get asked 'what's my place in line' frequently and I explain to people it's irrelevant for the above reason. Distributors do not get same allotment numbers so # 4 with one guy could be same as #15 with another. The idea is for the company to try to get product to every distributor in a manner so they are hopefully getting to customers who ordered around the same time frame across all distributors... It's an imperfect science, but a lot of thought goes into it so it is as fair and equitable to both the distributors and to the customers as possible.
Do people try to buck the system ? Sure... I once had a guy on DI come to me when they started shipping after 6 months of preorder with this line 'How much extra can I pay to get my game now'... I told him nothing cause it won't happen. He still did order from me, then later cancelled when he got one earlier, probably by stealing someone else's spot in line from a distributor who was less than ethical and felt a few hundred bucks was worth screwing his earlier customers. A few extra bucks or one sale is not worth the reputation I've build for years. I'm not your guy for that. Rest assured guys like that will not be the guys answering the phone on a weekend, texting you during their family dinner to answer your questions, or helping you with service issues, they are motivated by $ only and when they have it their motivation to you is over. That's just a general comment and that said, AP for the most part has a really small but top quality team of distributors - they didn't appoint just anyone, they did their homework.
So please everyone be patient... all the games are coming... We all love you are excited, we are too... But you can't see 10 people post on Pinside they got their game and think 1000 have shipped... Chances are 10 shipped. I can tell you the team at AP is so passionate about what they are doing - from Dhaval down to Joe Balcer and Jim Thorton in design and production, to Josh in programming, to Ryan in marketing - these guys CARE, period, it's all I've seen from any of them from the start. They want the best game they can make, filled with the most fun stuff they can put in it, built with quality, and supported after the sale... And they did that at a $ 7,000 price point Houdini is a stuffed / blinged out LE model for a Pro/Premium price... It's a great game and a better value. Let them do the good stuff they do, they won't rush it, and they will get faster, and soon everyone will have their game. ...and everyone will live happily every after... : )