rosh Hey there Rosh and fellow owners. Had a league night last night with Houdini in the mix of games and had a malfunction that I need help with. The game seems to have lost ball count during a multiball. One of the balls became held in the upper left area behind the post and the machine did not drop it back down in the left orbit. The player drained the other ball and the machine ended his turn, leaving the ball behind the post.
To make things worse, he was the last person in the group of players and it was ball 3. We believed that he wrote the scores down, before we decided to start a new game and allow him to have one more ball to be added to his score. Unfortunately the scores were not written down and we lost the scores upon start up of the next game.
That being said here is the question: Can I use the log files to retrieve his score, and the other scores for all the players?
Additional note: When we started his next ball, we manually dropped the stuck ball and let it drain.. it didn't end his game... so something on the ball count definitely feels off.