I ran into this same sort of treatment. And it was due to a pin I bought from Ivan, the shows promoter last year. (granted Ivan wasn't involved)
I am from about 5 hours away and purchased a pin from Ivan on Friday with the known intentions of coming back Saturday morning to only pick it up and head back the 5 hours to my home. I paid in full Friday. Ivan knew I was picking it up the next morning, not staying the day, but driving home.
Well, upon getting to the show, I pulled my truck up to the back door. Tried to call ivan and no answer. No big deal.. he's busy. I knocked on the back door and one of Ivan's asshole henchmen greeted me in a really shitty way. I explained I was picking up a pin WHICH I BOUGHT FROM IVAN and I just wanted to load and go. I wasn't allowed in. This guy was the epitome of an asshole.
Finally, after getting ahold of Ivan, the asshole henchmen allowed me to get in to grab my already paid-for pin and leave. He wasn't nice. In fact, he went out of his way to be rude and power-trippy.
Left a REALLY sour taste in my mouth.