Requested my refund on June 6th. Still waiting.
Quoted from way2wyrd:
blatantly untrue. If you scroll up you can see where many people have received their refunds.
Im sure you and others still waiting are in the queue and will get your refund soon.
Queue? Pfft. There isn't one. One guy gets a refund 8 days after his request, while others have been waiting for months.
Quoted from bigdaddy07:
The worm has certainly turned for you. You used to be one of their stronger advocates. I can say that I'm technically still in, but only by the thinnest possible thread. I could send my bailout email to CT at any moment. I need to see some unboxing's with chorus reviews to keep me from bailing and very soon.
I was in from like day 2 or 3. I actually requested a refund of my deposit before the playfield art was revealed. Andrew skyped me and showed me the art and convinced me to stay in. It has been a long ride. I'm ready to get off.
Well that was quick... Got this:
"There is an issue with e-mails sent from heighwaypinball.com not reaching @aol.com recipients."
However, I have received several emails from them to my aol email. Including the email asking me to pay half the balance since "production was starting" last fall...
Quoted from MK6PIN:
This is actually encouraging (in a weird way) technology can be a bitch (not an excuse...reality)......maybe they can drill down and get these last couple done in an expedited fashion.....then we can all (most) be on the same page...build and ship these things because we want one!!!
Emails are flowing now. Too bad it's the weekend.
Well, it's been over a week since Morgan told me he had hoped to resolve my refund "in the coming days." Really am sick of this shit.
Broke down and made an international phone call. Got their voicemail. Their operating hours are ridiculous...
Progress... maybe? My "bank account details" have been sent to them. They couldn't refund via WorldPay, my original payment method. They suggested to refund via PayPal, but then said that wasn't possible... Hopefully I'm almost to the end of the journey...
The day has finally come... I'm stepping off this ride. Fully refunded. Toads, I hope you don't have to wait much longer. Best of luck!
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