Thats great you got your cash back; or at least most of it. So even now you had to file a claim to get your 4k back?

Good news! Glad to hear, hopefully anyone who wants out will get their money back.

Heighway needs to:
A) refund those who want out
B) fix broken/incompleate games
C) build games so that distros have physical stock that people can buy (no prepay)

And they will sell lots of these.

If I had to guess all their money is tied up in those machines coming over, I bet after they arrive/sell or however payment works the rest of refunds will be taken care of?

Thats unaceptible, if they have parts for new games - they should be making earlier games whole and running 100% FIRST.

Ive been trying for months to get some support for my alien/ft and its been a nightmare even trying to get an email returned. Communication and support should be priority #1 for a company in Heighways situation.

That makes sense, so probably as I was thinking - out of cash untill they get the payment of 150k or however much it is, hopefully refunds will see some more action after.

Wow, I'm really surprised they haven't taken care of you yet... Common Heighway!