Quoted from ronaldvg:

I would agree with you is the money was paid to the same people that should refund the money. As I see it the investors took over on assumptions of SALES not assumptions of refunds. I am in since 2015 so I have skin in this, but I also am being realistic as to understand that the investors did not take over this company just to refund all the money that another person got paid. They are in to deliver us the pinball machines we wanted when we ordered them.
I do not really understand why there are still new people asking for refunds as machines get delivered. Why did you order one in the first place ?
No excuses for orders that want a refund that ordered after the new guys came in, but how many of those are there? Is that known ?

Quoted from Dee-Bow:

They (new owner's) also could of waited until Andrew was legally forced to close the doors and declare the company bankrupt.. They instead chose to assume ALL responsibilities inherited by Andrew's terrible business decisions and try to make it right for everybody with money in the game. Most people bitchin' on here don't even have ANYTHING invested and are simply just trolling like caped crusaders! What pinball company doesn't have game play or customer service issues? Name one please!