(Topic ID: 106728)

ALIEN PINBALL - Game Over, Man, Game Over


By HeighwayPinball

5 years ago



Topic Stats

  • 26,894 posts
  • 1,034 Pinsiders participating
  • Latest reply 27 minutes ago by razorsedge
  • Topic is favorited by 272 Pinsiders

You

Linked Games

  • Alien Heighway Pinball, 2017

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Topic index (key posts)

53 key posts have been marked in this topic, showing the first 10 items.

Display key post list sorted by: Post date | Keypost summary | User name

Post #9151 Insight from Alien's programmer on tournament mode Posted by Ferret (3 years ago)

Post #9234 Update on distribution Posted by HeighwayPinball (3 years ago)

Post #9660 Here we show you a short clip from the 'Ambush Multiball' mode Posted by HeighwayPinball (3 years ago)

Post #10128 Photo of Alien at UK Trade Show Posted by unigroove (3 years ago)

Post #10230 game play video from EAG UK tradeshow Posted by Join_The_Cirqus (3 years ago)

Post #10231 game play video from EAG UK tradeshow Posted by Join_The_Cirqus (3 years ago)

Post #10914 Alien ships Posted by ZenTron (3 years ago)

Post #10916 Alien ships Posted by HeighwayPinball (3 years ago)

Post #11230 Key posted, but no summary given Posted by ezeltmann (3 years ago)


Topic indices are generated from key posts and maintained by Pinside Editors. For more information, or to become an editor yourself read this post!

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#7884 3 years ago

Looking great! Just placed a deposit on an LE. Can't wait to see it at Expo. Nice job Heighway Pinball team!

6 months later
#12972 3 years ago

Anyone request a refund lately? If so, how responsive was Heighway?

#13182 3 years ago
Quoted from robotron:

if people are getting their refunds right away, i don't see an issue with heighway.

Do we know this to be the case?

#13193 3 years ago
Quoted from mufcmufc:

I'm paid in full on an LE, I don't actually know what the terms are for refunds, however, if it was my company and production had started (it has no matter what anyone claims regarding SE/LE production) then there's no way I would be giving out refunds to customers if I didn't have to. Having said that, the game is delayed, but games are shipping (albeit slowly) so I would suggest a little patience, flooding the thread with negativity is really pointless and not helpful to the rest of us who have paid anything towards the game. Just hassle Heighway direct if you're that bothered about your refund.

I disagree. If people are having a very difficult time getting refunds from Heighway I'd want to know before putting down a deposit.

#13195 3 years ago
Quoted from mufcmufc:

You have a point, but you made me look
http://www.heighwaypinball.com/terms-and-conditions/
So no panic for 21 days, why should they not keep to their terms? I know I would, especially considering this:
"What is my deposit being used for?
The game has already been developed. Your hard-earned money is being used for parts relating to the game that you are buying."

Not sure how long you've been following this thread but there were several instances of people asking for refunds, getting little or no response, and those refunds taking a long time.

16
#13462 3 years ago
Quoted from lapean111:

I am in with Cointaker, and am willing to wait. Pinside is way to quick to bring out the torches.

That's easy to say when your money is in with someone that you know will give you a timely refund...

2 weeks later
14
#14002 3 years ago
Quoted from chrisnack:

There are a number of other people in the same boat as me, but they aren't posting. As i said before, my inbox got flooded with stories and messages regarding a lot of things once i posted that i asked for a refund. However, most of them are not posting, and i'm starting to see why they don't bother. If you say anything bad about Heighway, you get attacked. Fun.

Throwing my support behind this post. I'm one of those in the "waiting for refund" boat and have generally stopped posting in this thread because I'm sick of people who just want their money back in a reasonable time-frame being attacked.

1 week later
#14766 3 years ago

It has now been 30 days since my refund request was acknowledged by Heighway. (It took multiple emails over a week or so for an acknowledgement.). They originally told me they'd process my request within 30 days. A couple days later they said it would take 30-60 days, haven't heard anything since.

1 month later
12
#15614 2 years ago

For those that are following the refund process I just wanted to share that I received my refund from Heighway yesterday.

I placed a $1500 deposit on an LE machine last fall and formally requested a refund on late April.

Although it took longer than I would have liked to receive my refund, Heighway's communication was very good once the new company took over.

9 months later
#21862 2 years ago

Serious question: anyone have an alien translite/backglass for sale?

4 months later
#23131 1 year ago
Quoted from TimeBandit:

It’s perfect. Pics and video as usual difficult to capture the reality of it. No shadows. The ball jumps out at you. The playfield ambience is still ominous, but the xeno now jumps out at you.

How do we order?

3 weeks later
#23338 1 year ago

I should be getting some more I/O boards next week. They are $250 shipped in the US, a bit more than that to send international. Shoot me a note if you're interested.
Thanks,
Chris

#23359 1 year ago

I was able to find another small batch of the IO boards. They are $250 ea shipped in the US, slightly higher for international. Shoot me a message if you'd like one or more. Thanks, Chris

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2 weeks later
#23477 1 year ago

All,

I still have a few of the Alien IO boards left for sale. $250 ea shipped in the US, a bit more for international. Shoot me a note if you're interested.

Thanks,
Chris

#23517 1 year ago
Quoted from mavantix:

If anyone is going to have sets of the acrylic speaker mounts made, I'm down for a set!

I’d be in as well!

3 weeks later
#23591 1 year ago
Quoted from rlslick:

Where were you able to purchase a spare I/O board, can you point me in the direction of who may have one? I’ll try replacing the USB cable first to see how it performs. Crossing my fingers it’s a quick fix. Thanks guys!

PM sent

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