Still the pinball game I'm most excited for in 2016

Would like to support the company direct but I think it might make more sense as an American to buy from Cointaker. Never bought a NIB, and haven't even seen gameplay can't believe I thinking of putting down a deposit!

Are you guys sure you have the right email? Melissa returned three of my emails yesterday (all very fast too) and answered all my questions/has been very helpful. Heighway took weeks to get back to me.

I played the large screen Full Throttle in Madison and loved it. I wouldn't buy a HWY game without the large screen.

The game I played was crystal clear.
That brings up a good question, can anyone with a FT that has been on route/had a ton of plays confirm it doesn't fog over/get blurry with wear?

Great to hear!

I think Cointaker does their deposit/payment system differently (a fee down to hold and then the rest due before delivery I believe) so maybe that is why they haven't sent out emails yet.

The big screen is included in the Cointaker LE that is $8400 and includes shipping.

Two weeks doesn't sound that bad now that I've been waiting for over a month for a response from Cointaker. They replied within hours when I was asking about a deposit, nothing but silence since I sent them money. Making we wish I ordered direct from Heighway now.

Added over 7 years ago: Got in touch with Cointaker, had email server issues I wasn't aware of. All good and great customer service as usual.

Feel bad for bad mouthing Cointaker when I finally got in touch with Melissa and learned they were/are having email server issues. Should be fixed soon and Melissa was helpful as always, just some dumb tech problems. If you're not ordering direct and in the US Cointaker has been great so far, give them your business/money!

I was really impressed with FullT's lights and I still haven't played a game with the fiber optic ramps (which look great).
Can't wait to see what they do to Alien it'll be great.

Has it been posted how wide the backbox is for the game? Same as Williams/Bally?

Beacons look great. Is the backbox wider than a Williams widebody backbox? Those barley fit through my doors as it.

Maybe this has been answered but will a widebody PDI sheet of glass fit on Alien? Same dimensions?

And congrats on getting a game out the door! Hopefully number two and on will be soon

That's right I forgot the rails and lock bar lift up instead of the glass sliding out like usual. Hmmm it probably won't fit

Awesome! So you should be able to change out the standard factory glass for an aftermarket brand such as PDI?

Sounds like the LE art will be based on Aliens and be blue instead of the Alien green. Nice to be able to switch up the artwork after a few months to keep things fresh for LE owners.
Hopefully it'll be shown soon, I think it's going to be great.

Edit: oops wrong thread

I think the smiley face was a tip to the post being sarcastic. It doesn't seem like there are any 'true' production games out right now.

I'd like to believe that (had alien on order from cointaker since last summer) but in February cointaker said they would have standards shipping out by mid Feb and 15 LEs by mid March (right now). Neither of those happened.
No LE art shown yet and the few games that have shipped (direct from Heighway not cointaker) don't have production boards or final art in the flipper overlays.
I'm just hoping to get my game sometime this summer.

This was eight weeks ago, did you ever get your game?

When is the Cleveland show? Would like to play Alien in person. It's been about eight weeks since cointaker returned an email lol

Man I can't wait to play this game. Even with the issues/delays in this thread/game and my own personal problems with Cointaker every time I see someone unbox one I just think it'll be me one day.

Doesn't look like it has lights on the ramps? Looks like a nice row of pins behind it though.

Wonder if not questioned if the user would have ever said he powercoated the legs himself and they were not from the factory?

And lol at regular looking black legs being "Alien black"

EDIT: I see the negative votes but no reply? I admit it was a slight jab and an honest question (will probably go unanswered of course).
FYI I have been in on a LE for a year now just want to see them ship in mass. I honestly don't think I'll get my game until the fall at this point.

I thought it was said earlier that the fiber optic ramp lights could only be installed at the factory? If this is not the case I see a lot of LE pre orders wanting to do this.

Come on, you know posting "the first LE" was going to get a ton of attention and questions. You handled it very poorly and avoided answering questions. None of that is positive and just comes off as shady and bragging.

Is there an Alien on location in NYC anywhere?

Is this for a LE? Did they ask you about trim color/options? (I have a feeling the new owners will just have one LE trim color instead of three options, just seems a lot easier on their end)
While we haven't heard much from the investors if they've been talking to Cointaker and they feel good about things that seems positive. Interesting we're hearing about Cointaker sending new games before Heighway sending new games to direct customers.

Wonder how the Alien blue will look next to the Dialed In blue...that's a big credit card statement month.

What is Hydrofoil?

The original price for the LE through Cointaker was $8400 shipped with LCD. I forget what it was direct with US shipping.
Sounds like what happened with WOZ, ended up costing more and people who waited years ended up saving some coin if the games finally do ship.

How long ago was that? I feel like last summer it was up to $7800-8000 direct before shipping.

Anyone here get one of those four games from Cointaker?

Does the PF art look different in front of the alien head? I wonder if those prices include the big screen and if they'll stick with the lighted ramps for the LE/add-ons.

I thought the play field looked a lot brighter/not as dark in this recent stream as games in the past but it looks like the brightness/contrast was just cranked. Either way lights looked good all working and the game sounded awesome too.

It seems like there is no way the optic LE lights will happen now (which is kinda worrisome that a final decision hasn't been made when the games should be made in a few weeks time) and seems very unlikely they would lower the LE price/offer a refund for this $600 feature that will now be missing. Not sure what the best move is here, but maybe people don't care about losing that money and just want their games.

I'm not sure this is the right thread but Andrew always talked about the next three or so games were in various stages of development, was that true or also lies? I'm sure the new investors are 100% focused on Alien as they should be, but it would be good to know there are future plans for the platform/modular system.

Man I wish one of those Cointaker games was on location by me!

Another issue is for the LE buyers that preordered from Cointaker, shipping and the large backbone lcd were included in the LE pre order price. It doesn't sound like Heighway even know what to do, who knows if Cointaker will offer any slight refund or discount.

Down vote this post if you want replacement parts over that sweet coin

Those new kit prices are insane, they will change the price or sell next to none.

And keep in mind all orders through Cointaker included the larger LCD upgrade in their price (for the LEs at least, not sure about the standards) so a free upgrade to the larger screen to make up for the fiber lights is pointless for most USA LE orders. A partial refund is the only thing that makes sense, or allowing those LE pre orders to switch to the standard at the older price point but I don't see that happening.

Is there an Alien on location in NYC?

Wonder what will happen to Cointaker LE customers, as the 27" back box screen was included in their pre order price.

It has changed, but the original Cointaker LE price was $8400 and included the big 27" screen and shipping to your door (US only of course)

The free big backglass screen upgrade for HW direct LE customers is nice, but sadly does nothing for Cointaker LE customers which I'm sure there are still a decent amount. Hopefully they'll include free non reflective glass (still not close to the price of the big screen upgrade but it's still something) and maybe something else? I don't know if it should be on HW or Cointaker?
Excited they seem to keep shipping games, hopefully they are listening to the QC concerns brought up in this thread.

How tall is the game with the beacons on top?

Do we have any news that HW is taking notes from early SE games and improving the QC on the soon to be (hopeful) LE games? I'd like to think so but haven't heard anything. We don't even know what is included with the LE games (is the artwork still included/what is the point with the big screen on all games now? What about those of us that ordered through CT where the screen was always part of the deal? Trim colors coming soon...the goodie pack with shirts and extras seems a lost cause now) would be nice to see another post for the new HW team but that seems unlikely.

It is nice that owners have posted their fixes and updates here but I'd like to see some changes at the factory for the rest of the run especially LE owners that have had money down for years.

No mention of the fiber optic LE ramps? Seems they have been scrapped from multiple accounts, weird it wasn't mentioned in this.

I don't really care as long as people are compensated but have HW said anything official, outside of private emails, about the fiber optic LE ramps not being in the game anymore and what the compensation would be?

I know there are not many but where are the games on location? Is there one in NYC yet?

Does anyone at this point really think HW plans to make any kits anymore? Seems very unlikely.

I know HW has been upfront about new money/people getting games first and people who have had money in the games for the years will have to wait for new funds, but have Cointaker said this before? Very weird seeing someone who just tossed money down a few weeks/months ago say they are getting a LE from Cointaker when people have had money with them for years. Seems strange for CT

Also HW really does need to step it up. I, and others, thought it was going to be different when the investors took over and posted on here about their goals and how everything would be different. That didn't last long and this is starting to seem like the old HW only with slightly more games shipping out. I think even with their current issues if they were more transparent and communicated more it would make things a lot better. But I guess that doesn't matter if they don't seem to be even testing games before shipping them to customers. I can't believe they are even thinking of game three with the way game two is going.

Games still trickling out and no communication, doesn't seem like it. At first I thought they just needed cash for parts/money owed but now I see QC should be getting a lot of $$$ they really need it

They still haven't said anything publicly about the ramp lights. A few people have posted what was told to them in private emails here but no statement from HW.

Yes and as far as I know they have only said no in private emails and not in a public statement. $500 back would be nice but seeing as they are barley getting a handful of games out a month I don't know if I see that happening. I have heard of giving a large screen upgrade but for some they already bought that and all Cointaker orders had that upgrade included in their cost. HW also said the ramps were a $700-800 upgrade on a standard if desired back in the day.

It seems the investors are out of funds and not sure what to do next to keep going. By most all accounts if you get a working game it is outstanding, different from the current crop, game of the year. If they could get these shipping, with proper QC, and honor the early LE supporters who have propped the company up for years and get them some games, this could be a hit for the company and do very well.
Of course it goes without saying announcing game three would be in poor taste and not go over well. Look at Dutch last year and others have said. Honesty I would be surprised they would even consider it but looking at HW it seems anyone who touches Alien does whatever they can willingly or not to run the game and the whole company into the ground.

I bet they've been searching for a while now. Sadly I think they might have been the last pinball fans that don't mind kissing seven digits goodbye.

Sounds like HW was reading this thread before they came to that decision, good to hear. Would be great to hear more news, good or bad, but who knows when that'll be. Anyone heard of another shipment of Aliens shipping? Has there not been a full container since December?

I saw a few people mention Cointaker asked them to pay up in full for LE games a month or two ago, how many of you where contacted and what was said? I haven't heard from Melissa in months but after a bunch of issues last year she said I would have the first LE they got lol

Hopefully this means some of the early 'beta' owners who have had busted games for a year or more and can't update the software will be hooked up soon!

How did they choose such a bad green

Hopefully HW has learned and won't do pre orders anymore. And honestly if they get their shit together they should be busy building Alien games for a while. In my head money is the main thing holding them back, and I doubt they can get another investor now.

Exactly, if they can step up QC and get more parts and start putting them together who knows how many they'll sell. I just hope the damage isn't already done, my money has been with Cointaker if it was with HW I wouldn't be nearly as hopeful. The fact that people are still waiting for $1-2k deposits back doesn't feel good.

Funny this time last year all I could think was "I should have my game by the end of the year for sure" a year later and I'm thinking the same thing but less hopeful about the "for sure" part.

lol @ "the LEs are long sold out"

Kits are just something else on an already overflowing plate

They've never made a kit before. Just FT cab and Alien cab. I don't see them starting now when they can't even get games out or even just parts to owners. I wish they would do kits as I'd buy a FT kit the game is fun but I'm not betting on it.

So are the LEs for new buyers or are there no LEs on the way to Cointaker?

Wow 45 LEs and not one for old money/people who have been in for years? Ouch

I was told by Melissa at Cointaker last year I'd have their first LE stateside. Haven't heard from them in months, maybe longer.

Still haven't been contacted by CT and not expecting to be at this point, how many here have been?

Is there an alien on location in LA?

So no LEs headed to Cointaker? No news?

Does anyone have a list of working Alien games in location in the states?

Any dates on the container shipment? No email from CT yet for me

Actions speak louder than words (lol Andrew) but there hasn't been much action in months...barley any words either

Haven't they been saying the same thing more or less since forever? It is nice you got a quick reply but doesn't sound like any info at all.

Nothing is on the way to CT yet, it is being packed up now/soon.

lol I highly doubt it!

Very true. If I had money with HW I would've (tried, since it doesn't seem easy to make happen) got a refund from them a while ago. I feel like our money is safe with Cointaker (no reason to believe it's not, I was offered a refund a while ago if I wanted) and they seem to be doing what they can for us customers in this all around shitty situation.

Last I heard there were being packed up this week or next week and then there will be a container on the way to CT. (Should take three weeks I think to get across the ocean?) Again this could change as has everything with HW. As CT said a few days ago in this thread it's mostly new money games and a few old preorders. But I guess that too could change lol

I think it is for old Cointaker preorders, not old HW preorders. I have no idea when HW will get around to their own ancient preorders, seems to be their last priority.

People were saying that in this thread but I don't know where that rumor started. I contacted CT and was told things are being packed up and shipping soon, but again this is HW so I'll believe it when I see some games start being delivered.

Also some bummer news for old CT LE preorders, there will be no refund or anything for the optic ramps that are no more. HW used the money for a better computer and a better mech for the alien head is what CT told me. I think this is of course on HW and not CT and sucks for sure. I thought they'd hook up a free sheet of nicer glass or something but nope.

I don't think the container has been confirmed as shipped to CT, just that it is supposed to. Well a lot was supposed to happen by now. Has anyone heard from HW or CT that the container has for sure shipped?

You sold yours? What did it sell/trade for?

Haven't heard back from CT if games are actually on their way to them, has anyone got a game direct from HW in the last few weeks?

Any update on this? Trying to keep track of what is going on but it is very hard. Emailing CT for two weeks and no response

Might need to adjust the scoop

Got word from CT games haven't shipped yet but are ready to go from HW. Sounds like they should've been ready weeks ago but maybe they did some more trouble shooting/refining and these LEs will be working 100% that could just be wishful thinking on my part.

I've asked before but is there a list of working Alien games on location in the USA/Europe?

Yeah the lack of updates from HW is only one thing, troubling. If it wasn't for CT I think most would assume they closed their doors by now. Hell, I bet some people do think that.

I was thinking the same but got a reply from CT earlier today (or yesterday, in overseas now so it's all confusing, shit if I was going close to HW I'd be knocking on their door!) after weeks of nothing. Nothing concrete, as I posted earlier I was told CT talked to HW recently and they are ready to ship and hopefully that'll be happening soon.

EDIT: just saw you reply a minute before me whoops

Should be from the batch that is going to CT/the states soon, can't wait to hear how it plays/the build quality

Man I was hoping to see 30-50 games not 7, but gotta start somewhere? Surprised at all the green trim too was assuming most people would do black.

I know it's not set up yet so this a question for when it's unboxed, but are the newer games shipping with newer code?

For people who have got LEs recently did you get the SE art as well? I know that was original plan but haven't heard anything recently.

No way for real? They're really trying to screw the early LE buyers out of everything it seems. Not good news

Interesting as multiple people here were told by CT to pay up and games would be shipping soon 4-6 weeks ago

I’m starting to wonder if HW can even make 25 100% working games at this point, not even in a week but over the course of a few months. I wonder how much longer CT will put up with this, and also keep stringing along buyers. Sucks for everyone involved, mostly to early HW direct buyers.

“The writing is on the wall and I don't expect HP will be solvent on July 2019“

Will they still be operating in July 2018? Shiiiiiiit

Well looks like CT is out. Got an email from Melissa asking if I’d like to move funds to another game or a refund. She said they’ve been waiting on parts for some games for more than a year and can’t send them money for games if they’ll all end up busted with no help available. I thought HW would do all they can to keep their relationship with CT but it seems to be over.

Nobody in their right mind would order direct from HW at this point, is this it for the company?

She also told me she honestly doesn’t know if the company will survive, so I don’t know if she has much faith in HW getting their act together.

When did he leave? Seemed to be the only one that could help or would even reply

So there is a working Alien on location in London? I’ll be there in a few weeks, even if it looks like I’ll never get a game I’d like to see “what could’ve been” and I’d the game actually flips/sounds as good as everyone says.

Link?

Broken link/was the post taken down?

Oh yeah? As you literally lied and stole thousands of dollars? Have fun on your Dumb old boat

Blind faith hasn’t been worth much in this thread so far...

When was the stern bailout/investment? Was it ever released who it was?

How many Aliens are on location in the US and how many of them play 100%? I’m still bitter about the whole thing but would like to play the damn game one of these days. I’m in Europe a few times a year so euro recommendations work too.

Anyone else still waiting for their Alein refund from Cointaker? I thought I was lucky to not have my money with HW but it seems like the same bs, will overnight a check tomorrow etc and months have gone by with nothing.

I hope so, but don’t think so. I’ve been told refund checks have been mailed to be twice over the past month but nothing has came and I never got tracking and a lot of unanswered emails. Seems like lies and buying time? Nobody is sending an 8k check these days without tracking. I know they recently bought another company but I was planning on buying multiple games from them in the future, not anymore.

True, I waited to post about this as I didn't want to seem naive about the folks who lost everything with HW, that is the real travesty of all this and I feel for y'all out there. If this came off in poor taste I'm sorry about that.

People have made the inner lit side blades/rails?