Quoted from TomDK:
The ball should go straight to the left flipper !
Mhh ... not really good. Maybe loosen the unit and weld alittle around, play with the coilsettings. I played several Aliens and all bring the ball to the left flipperbat.
On 2 balls my Alien need some tries but get out both balls. Between the tries is always a 5 second break, I think this is programmed.
I tried to loosen the 4 screws that hold scoop and re position it. I must have tried this 10 times in ten different ways with no effect. I messed with the coil settings as well but was still was getting a ton of sdtm balls. Finally decided to try a piece of foam and it has been great ever since. Even when two balls are in the scoop they both pop out with no issues.