(Topic ID: 106728)

ALIEN PINBALL - Game Over, Man, Game Over


By HeighwayPinball

4 years ago



Topic Stats

  • 24,271 posts
  • 981 Pinsiders participating
  • Latest reply 1 day ago by nwpinball
  • Topic is favorited by 262 Pinsiders

You

Linked Games

  • Alien Heighway Pinball, 2017

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Topic index (key posts)

51 key posts have been marked in this topic, showing the first 20 (Show topic index)

There are 24271 posts in this topic. You are on page 203 of 486.
#10101 2 years ago
Quoted from j69:

A refund should take a matter of hours. Over a month is taking the piss

Took me three months to receive my TH refund from JJP

No excuses but Andrew has had a bunch of turnover.

Hopefully they get these pins out and turn the tide

#10102 2 years ago
Quoted from Cheeks:

His point was you shouldn't have to resort to posting in public to get a resolution. Things should get resolved long before someone considers posting in a forum about it.

no shit...my point was, it worked! If we lived in a perfect world...

11
#10103 2 years ago
Quoted from HeighwayPinball:

I have spoken to Richard directly and apologised for the delay. The situation has been dealt with.

Spoken about but not dealt with. Like I said, I will let you guys know when I receive my refund. Andrew and I will have a conversation tonight I'm sure. I'll let you know how it goes.

Again, I apologize to Pinside for anything looking negative at this time, I'm as excited as all of you for the new guy to get these built.

#10104 2 years ago

Please keep us posted. Did you pay in full?

#10105 2 years ago
Quoted from spfxted:

Please keep us posted. Did you pay in full?

Deposit only Tedster.

#10107 2 years ago
Quoted from tp:

Stop me from buying a woz, by giving me a reliable release date. I'm weak.....not sure I can hold out much longer and I can't afford both.

Dude. WoZ or Alien. I don't think I need to say anymore.

30
#10108 2 years ago

Andrew just sent me a refund, and he apologized. Andrew, there was no need for apologies. Other than email responses, you've been fine to deal with.

I'm hoping to pick up an Alien at a later date, as it looks beautiful. Good luck Heighway!!

#10109 2 years ago

EAG starts today, is Alien there?

#10110 2 years ago
Quoted from HeighwayPinball:

We are often asked what the differences are between Standard Edition and Limited Edition models.
Here's our comparison chart, hot off the press...

Hi Andrew,

Is the EL Blade artwork as included in the Standard edition also included in the Alien Game kit?

#10111 2 years ago

I am also waiting for my refund since October last year.

First I love this project. Due to private reasons I had to cancel my order in September last year as Aimee from Heighway wrote me that there are only view weeks left to make the next payment. I was told sorry about the cancellation but I will get the refund till end October. But nothing, after several emails with no answer I got one from Jay, Heighway, that according refunds I should contact Andrew, but I never got an reply......

23
#10112 2 years ago

Refunds have to be dealt out promptly, otherwise people get scared and that leads to more refunds....just sayin....

#10113 2 years ago
Quoted from Woidhauser:

I am also waiting for my refund since October last year.
First I love this project. Due to private reasons I had to cancel my order in September last year as Aimee from Heighway wrote me that there are only view weeks left to make the next payment. I was told sorry about the cancellation but I will get the refund till end October. But nothing, after several emails with no answer I got one from Jay, Heighway, that according refunds I should contact Andrew, but I never got an reply......

Gollybob, you're a quiet one. Only 3 posts to pinside in 3 years. Got to respect that kind of restraint!

11
#10114 2 years ago

I think some of us that lost money with Skit-B have become skittish with our second payments. Hearing these accounts about long refund delays and email silence creates a little too much deja-vu. I'm ready to send the money in...but I'd like to see a little more of the game first, notably whats considered finished/finalized.

#10115 2 years ago

avpbanner (resized).jpg

#10116 2 years ago

Send me my LE and I'll make videos which will convince the rest of em to send in their bucks!!

#10117 2 years ago

Heighway seems to have a pretty large sized booth at the EAG show

IMG_0441 (resized).PNG

IMG_0440 (resized).PNG

#10118 2 years ago

The show started today, no one went? Wonder what is at the booth.

#10119 2 years ago
Quoted from frolic:

The show started today, no one went? Wonder what is at the booth.

3 Full Throttles and 2 Aliens. Sadly both Aliens out of action all day. I did not go but know a few people that did. Andrew said board problems apparently.

Hopefully they will be working tomorrow as it would be nice to get some new videos of it in action.

#10120 2 years ago
Quoted from Fintan_Stack:

3 Full Throttles and 2 Aliens. Sadly both Aliens out of action all day. I did not go but know a few people that did. Andrew said board problems apparently.
Hopefully they will be working tomorrow as it would be nice to get some new videos of it in action.

Do you know if they're proto games or full production games?

#10121 2 years ago
Quoted from Fintan_Stack:

3 Full Throttles and 2 Aliens. Sadly both Aliens out of action all day. I did not go but know a few people that did. Andrew said board problems apparently.
Hopefully they will be working tomorrow as it would be nice to get some new videos of it in action.

Correct. In the morning techs were trying to get the Alien games going in the HP booth. In the afternoon the games were taken from the showfloor. Not sure that's such a smart move as now there were only flyers, banners, promotional plastics and a sticker available. I was wondering why not just do as Stern did with Batman: have the games present, show them so people can see the product and just explain the code isn't done yet (which probaly is true anyway). I also spotted an ad with different artwork for the game in 2 publications that are available for free at the show. Both the ad and the flyers say the game is shipping now... I still have to write my show report and will see if I can add photos. I was able to take pics of both Alien games at the show before they were removed. Hope for HP they will be back in their booth tomorrow.

#10123 2 years ago
Quoted from Fintan_Stack:

3 Full Throttles and 2 Aliens. Sadly both Aliens out of action all day. I did not go but know a few people that did. Andrew said board problems apparently.

.

Quoted from unigroove:

Correct. In the morning techs were trying to get the Alien games going in the HP booth. In the afternoon the games were taken from the showfloor. Not sure that's such a smart move as now there were only flyers, banners, promotional plastics and a sticker available.

And these are supposed to be shipping *now*?

Well, this should put a stop to the people asking for refunds.

#10124 2 years ago
Quoted from unigroove:

Correct. In the morning techs were trying to get the Alien games going in the HP booth. In the afternoon the games were taken from the showfloor. Not sure that's such a smart move as now there were only flyers, banners, promotional plastics and a sticker available. I was wondering why not just do as Stern did with Batman: have the games present, show them so people can see the product and just explain the code isn't done yet (which probaly is true anyway). I also spotted an ad with different artwork for the game in 2 publications that are available for free at the show. Both the ad and the flyers say the game is shipping now... I still have to write my show report and will see if I can add photos. I was able to take pics of both Alien games at the show before they were removed. Hope for HP they will be back in their booth tomorrow.

Pics please

#10125 2 years ago
Quoted from Toads:

Do you know if they're proto games or full production games?

These are supposed to be games that are "going home with somebody".

#10126 2 years ago
Quoted from iceman44:

These are supposed to be games that are "going home with somebody".

#10127 2 years ago
Quoted from unigroove:

Correct. In the morning techs were trying to get the Alien games going in the HP booth. In the afternoon the games were taken from the showfloor. Not sure that's such a smart move as now there were only flyers, banners, promotional plastics and a sticker available

This is why I haven't made my next payment yet. Wishing Heighway all the best but who knows when the standard or LE's are going to ship. I have no problem waiting.

20
#10128 2 years ago

Here's a photo of one of the two Alien games of this morning. Not sure what the problem was and whether that is related to the playfield or something else. Notable changes compared to the games presented at Pinball Expo 2016 are the left ramp and the area above it and the small LCD replacing the Queen's Chamber toy.

Alien at EAG 2017 (Photo by Pinball Magazine) (resized).JPG

#10129 2 years ago

Game looks good, hopefully they can get them going.

#10130 2 years ago

Hey that looks cool! I see a hypersleep chamber that looks like a ball lock top left, the new screen and bezel look great as does the green rubber.

Also I didnt notice that the head was glossy last time, looks good, as does the backboard decal (which may have been there, just couldnt see it before with the pf not pulled out).

#10131 2 years ago

tried to enhance

pasted_image (resized).png

#10132 2 years ago

Where does the ball exit from the middle ramp? Back down the left rail (same as left ramp) or somewhere else?

#10133 2 years ago
Quoted from OLDPINGUY:

tried to enhance

Thanks! That could very well be a physical ball lock. I believe I see optos in there which would make sense if its being used for a ball lock.

#10134 2 years ago

I really like the looks of the layout.

Is that the first time I've seen the beacons?

#10135 2 years ago

I'm really curious to see what that sign says...

"Coming 20___"

What? 17? 18?

Screen Shot 2017-01-17 at 11.51.39 PM (resized).png

#10136 2 years ago
Quoted from 27dnast:

I'm really curious to see what that sign says...
"Coming 20___"
What? 17? 18?

Haha that's just what I was thinking! Perfectly set up pic

#10137 2 years ago
Quoted from OLDPINGUY:

tried to enhance

Well at least the mini screen isn't jammed right up to the alien's head anymore. That said, the bezel is still pretty large on that thing. It was the first thing I saw when I looked the PF pic.

Wonder why it doesn't have a perfect octagonal opening (since that's what they are going for)... it's off center and has that funny cut in it to make room for the number "2" on it. Interesting.

#10138 2 years ago
Quoted from TheLaw:

Haha that's just what I was thinking! Perfectly set up pic

Looks a bit like this one

IMG_1869 (resized).JPG

#10139 2 years ago
Quoted from 27dnast:

I'm really curious to see what that sign says...
"Coming 20___"
What? 17? 18?

LOL!

13
#10140 2 years ago
Quoted from Toads:

Looks a bit like this one

The beacons certainly look more low-profile and elegant in the flyer pic... to me anyways. The tall ones they have on the actual machine look like they were re-purposed from some roadside equipment

But the game looks good overall... don't mean to come off as negative about it.

#10141 2 years ago
Quoted from OLDPINGUY:

tried to enhance

see http://www.pinball-magazine.com/?p=3198 for the full resolution photo that you can zoom in to.

12
#10142 2 years ago
Quoted from RobT:

.

And these are supposed to be shipping *now*?
Well, this should put a stop to the people asking for refunds.

Quoted from iceman44:

These are supposed to be games that are "going home with somebody".

And this is why nobody should ever be clamoring to be one of the early games from any manufacturer. No matter how bad I want a certain game, I refuse to pay to be a beta tester on these things. I'll wait until the kinks are worked out before I get on board.

All this is only made worse by announcing the game so early and being SO late. Everything about this process feels thrown together. I mean, they can't even keep the games working on DAY ONE of a show, where customers were supposedly going to take those games home with them. Should this be surprising when Andrew was saying things would get done for the show because "new parts are coming in every day." That's a bit seat-of-the-pants for me.

I really wish they would just take a step back, say the game will be done in June, and do everything purposely and effectively, rather than continue to make arbitrary 3 week deadlines that get missed while they run around like headless chickens. Stop over promising and work realistically. Customers are quick to forgive missed expectations when it's a deadline but the company still shows some signs of forward motion. People will be much less willing to forgive Heighway if their letdown starts coming in the form a shit quality game in their basement, especially if Heighway's customer service / tech support is as timely as they process refund requests.

I don't mean to throw shade at Heighway, I really want them to be successful, but it just seems like they keep shooting themselves in the foot.

11
#10143 2 years ago

Those beacons look shit!!!!!!!!!!
The whole backbox just looks like a toy imo.

playfield looks good to me

12
#10144 2 years ago
Quoted from urbanledge:

Those beacons look shit!!!!!!!!!!
The whole backbox just looks like a toy imo.
playfield looks good to me

Oddly enough... it IS a toy!

#10145 2 years ago
Quoted from Manic:

The beacons certainly look more low-profile and elegant in the flyer pic... to me anyways. The tall ones they have on the actual machine look like they were re-purposed from some roadside equipment
But the game looks good overall... don't mean to come off as negative about it.

I'd think they could recess them into the top of the head some and it'd look more like the flyer.. but then again I dunno how much extra room's in the backbox

#10146 2 years ago
Quoted from Manic:

Well at least the mini screen isn't jammed right up to the alien's head anymore. That said, the bezel is still pretty large on that thing. It was the first thing I saw when I looked the PF pic.
Wonder why it doesn't have a perfect octagonal opening (since that's what they are going for)... it's off center and has that funny cut in it to make room for the number "2" on it. Interesting.

LCD bezel is just being true to original shape of Sulaco's airlock opening....

airlock (resized).jpg

Later,
EV

#10147 2 years ago

One Alien game was just set up early afternoon of day 2. Immediately a crowd gathering.

#10148 2 years ago

14
#10149 2 years ago

Alien (resized).JPG

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